Comfort Inn & Suites Cambridge

The reservation service used by this hotel is absolutely terrible. They are rude and disrespectful. I was gathering information about making a reservation and once they realized I wasn't actually making one they hung upon me. This happened Monday, October 14, 2024 between 11:15 and 11:30 with 2 different reps. The first one hung up on me. The second one was just as rud.

We stay here every time we are in the area; ALWAYS so happy after a long day on the road there is coffee or tea in the lobby as well as when we depart early morning. So appreciative of that little convienence. We do miss the cold lemon water hint hint!! The staff at the front desk, the ladies who do housekeeping, the mgr Gretchen and of course the hostess in the dining area are always wonderful. Yes the rooms are a bit dated but always as clean as any other hotel we stay at in this type of mid level hotel. I will say over the past few years under Gretchen's watch, things have definetly gotten better; the beds are comfortable, somewhat to the firm side and the sheets are SPOTLESS, SOFT and WHITE and SMELL CLEAN, kudos to the housekeeping mgr. Love that. The pillows are on the too soft side, my only other con in the stay is they do allow pets who sometimes end of yep, barking. The breakfast nook is always clean and well stocked for a light fare breakfast, plenty of things to choose from. The surrounding main street is VERY busy with traffic, just be careful when pulling onto it. There are plenty of places for dining on all $$ levels, gasoline, walmart, Royal Farms is always good for picking up some food, coffee ect.. as well. Lots to do in the area radius, we just love it.

Great room - king bed - full sofa and chair - very spacious! Staff was very friendly and efficient. Breakfast was basic but it was all we needed. Very clean. Very close to the places we were interested in - Blackwater National Wildlife Preserve.

A heavily trafficked property on the south side of town that's convenient to the Harriet Tubman-underground railroad sites and Blackwater refuge. We stayed for one night after expected accommodations further south on the peninsula fell through. The large suite felt a little worn but was clean, and the staff throughout our stay really looked like they were making an effort to keep the place ship shape. The breakfast room was adequate and well-stocked. Biggest downside was the $211 per night rate, which was not a great value, even understanding that it was a Friday during high season. (Would still consider it again if faced with similar circumstances.)

We only stayed for one night, but it was a very pleasant experience. The front desk staff service was excellent and efficient. Our room was comfortable and clean and everything worked. Breakfast was good--eggs were cooked perfectly. Coffee, waffles, etc. were all good. Would stay here again without hesitation.

The room was very large and nicely furnished

Hotel is need of updating. remodeling is needed for sure. We have stayed in comfort Inns in Bethesda and have been very satisfied with the accommodations. I dont think I can say this for this hotel as it was ` more expensive and left us felling disappointed.

Spacious room, friendly staff, convenient parking.

Special thanks to the breakfast staff for serving early for the cycling group!