Hotels near Chocolat Chocolat, Cambridge

I have given this an average review more because of my disappointment than how the room was. Christ College looked so promising.... and indeed it it is stunning. But not all of it....be warned So after a lovely day I got back to the porters lodge. I was tired. I received a map and a key. I was told I needed to walk through the college I got lost twice because what the map did not tell me was the whole of the back of the college was a building site. So I had to duck under scaffolding and Circumnavigate tarpaulin.... it was like a maze. I eventually found my way to the right place. An ugly block of flats which was certainly not in the lovely *********** photos. Not only that.... a very high Spiral staircase awaited me. I got to floor 4... I saw another stair case but it wasn’t to my room. I then saw another spiral staircase. Also not to my room. At that point I figured it was not going to get any better. So I didn't stay there. Now this was a personal choice of mine so if you are young and sprightly this might be fine for you. The room I would have stayed in was Very Cheap. Not sure if you get an en suite bathroom though. It is in a central location and the porters are very lovely and friendly. But it was not for me. There was an element of misrepresentation here, as although it said in the blurb there was building works, that is an understatement. It did mention stairs but NOT two Spiral staircases. So I think that needs to be addressed.

The single room is spacious, the service attitude is good, the hotel breakfast environment and food are also good, it is a house hotel with good value for money. It is several levels better than the same type of house hotel in Edinburgh, recommended.

An unexpected hotel, a standard old British-style hotel, without an elevator, but it seems that the accommodation has a total of 2 floors, and the first floor is the restaurant. Use the key to open the door and hand the key to the front desk when you go out. Although the room is not big, the toilet is quite big and the breakfast is very good.

Title: A Stellar Experience at This Exceptional Hotel I recently had the pleasure of staying at this outstanding hotel, and I am more than pleased to share my delightful experience. The environment of the hotel is nothing short of impressive. Nestled in an exquisitely landscaped setting, the hotel boasts an ambiance that perfectly blends sophistication with tranquility. The interiors are tastefully designed, radiating warmth and comfort. The cleanliness throughout the premises is commendable - from the plush guest rooms to the common areas, every nook and cranny exudes a sense of freshness and hygiene. The peaceful surroundings coupled with top-notch facilities made my stay truly rejuvenating. As for its location, it couldn’t be more ideal. Strategically situated in the heart of the city, the hotel offers easy access to major tourist attractions, business hubs, as well as shopping and dining destinations. Its prime location turned out to be a significant advantage during my trip, saving me considerable time on commuting and allowing me to explore the city effortlessly. The check-in process was seamless and straightforward. Upon arrival, I was greeted by the courteous and professional front desk staff who swiftly processed my paperwork. Their use of advanced technology expedited the check-in procedure, making it a hassle-free experience. They were attentive to my needs and provided clear instructions, which made my first encounter with the hotel quite memorable. In summary, this hotel excels not only in providing a serene and luxurious environment but also in offering a convenient and central location. The efficient and user-friendly check-in process further enhanced my overall experience. I wholeheartedly recommend this hotel to anyone seeking a comfortable and enjoyable stay. It’s truly a gem that combines the best of service, location, and ambience. I look forward to returning to this fine establishment on my next visit.

Starting with their location, its quite far from Cambridge Station. From Cambridge Station to hotel: by walk is around 22 mins, by bus is 19-22 mins (£2.80 Adult). From Cambridge City Centre to hotel: by walk is around 27 mins, by bus is 15-19 mins (£1.50 Adult - Elizabeth Way Stop, £1.80 Adult - Newmarket Road stop) Their sevices are ok, friendly and respectful. But no smile, as in poker face. Cleanliness is on point. Absolutely clean and spotless. Very comfortable. As for amenities, they provide all-in-one wash which is bodywash + shampoo in one container fixed firmly on the wall. No bar soap.

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.

I had an absolutely remarkable experience. From the moment I stepped into the elegant lobby, I was greeted by warm smiles and a genuine sense of hospitality that lasted throughout my entire stay. The ambiance was nothing short of enchanting. The tastefully designed interiors exuded a sense of sophistication and tranquility, creating the perfect atmosphere for relaxation. My room was spacious and was meticulously clean and beautifully appointed. The comfortable bed and luxurious amenities ensured a blissful night's sleep. One aspect that truly set this aparthotel apart was its exceptional staff. Every interaction was met with impeccable service and attention to detail. Furthermore, the aparthotel's facilities were top-notch. The well-equipped gym offered a range of rejuvenating activities, allowing me to unwind and indulge in self-care. In conclusion, my stay was nothing short of extraordinary. Impeccable service, breathtaking surroundings, and attention to detail made it an unforgettable experience. I would highly recommend this aparthotel to anyone seeking a truly exceptional stay in Cambridge.

No bed for third person made up, called receptionist I was told someone will come and do it, this was at 19:00 no one ever came, even after following up over the phone. I spent night sleeping without bedding, on plain sofa bed without a single pillow. Terrible experience and poor service. Not enough towels, just for one person & again after calling reception- I was told that they ran out of towels!!! This was enough for my family to bare after whole day of travel, especially the room booked was Executive one. So expected to be up to highest standard and service to be over the top, this isn’t the case. Cleanliness is very poor - see pictures. Dust everywhere and this wasn’t one day worth. After asking for partial refund due to poor service, I was given a silly look and smile, advised to sent email online. Do not bother going there.

What you must say is that the price is right, and parking is very convenient

Even though the hotel is far from Cambridge downtown, it is clean and surrounded by several stores where one can get everything when needed. The reception ladies are very handful, and they provided help when we needed it. Getting an Uber from the hotel is also tricky, as it depends on the time of the day you request one.