MAGDALENA JUSTYNA
October 10, 2024
There was a polish lady at the reception - she was AMAZING! EXTREMELY helpful, friendly, professional. I have stayed in many hotels, also international and 5 star - and she is TOP! One of hte best receptionist I have ever come across. The others were so-so, sometimes unfriendly or not organized, but she made up for all their failures and was EXCEPTIONAL.
The door to my room was faulty - so the cleaners never managed to go inside and clean my room while I stayed there for 3 nights, and not all cards worked - so cleaners jsut did not bother to go inside- which was disappointing. Also, the soap dispensers do not work well - very hard to get any soap out. - needs fixing properly.