Premier Inn Cambridge East (Newmarket Road)

Premier Inn Cambridge East (Newmarket Road) Reviews

Premier Inn Cambridge East (Newmarket Road)

Newmarket Rd, Cambridge, CB1 3EP, United KingdomView Hotel Details
Premier Inn Cambridge East (Newmarket Road)
Premier Inn Cambridge East (Newmarket Road)Premier Inn Cambridge East (Newmarket Road)Premier Inn Cambridge East (Newmarket Road)
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Premier Inn Cambridge East (Newmarket Road) Guest Reviews

3.8/5
Good
46 review
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.7
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All reviews(46)
Positive reviews(40)
Reviews with photos/video(2)
Negative reviews(6)
Anonymous User
Twin Room
Stayed in Oct 2024
Family
17 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Helpful staff as we find our room is very noisy with the air-conditioner, he came to our room very soon. Good breakfast and refill very fast, comfortable and quiet room with good sleep.
Guest User
Quad Room As A Twin
Stayed in Jan 2024
Couples
8 review
2.7/5
Posted on Jan 13, 2024
The staff are very nice and helpful. Location is good There are some supermarkets nearby. The cleaning can be improved. The bed is dirty and dusty.
Anonymous User
Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Pretty good no complaints whatsoever
Guest User
Standard Double Room
Stayed in Oct 2023
Travel with friends
27 review
3.2/5
Posted on Nov 24, 2023
The room we were assigned was a handicap room, so it was very spacious. However, the ventilation fan in the bathroom was broken and I couldn't find anyone to fix it, so the room smelled very bad, which I wasn't satisfied with. The location is quite convenient and the breakfast is good.
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Jigehuanghuangjigezhangzhang
Quad Room As A Twin
Stayed in Jul 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 3, 2023
very clean. And the hotel dinner menu is great, cheap and delicious. recommend. Although the vending machine is out of water, it is still a good choice. The staff is also very nice, it is a good choice for business trips nearby
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Guest User
Quad Room As A Twin
Stayed in Jan 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Very clean, quiet and safe!
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Guest User
Stayed in Dec 2024
Couples
1.0/5
Posted on Dec 30, 2024
We stayed for a night on the 28-29th Dec (room 116) and it’s hands down the worst nights sleep we’ve ever had in a hotel. The bed and room were fine, but there was something wrong with the air con system & the bathroom extractor fan didn’t work. This turned the room into a horrible hot and damp-feeling sweat box. I went to reception at 2:30ish in the morning to ask if we could move rooms, and instead was presented with the dirtiest, ropiest desk fan I’ve ever seen (the guy said we couldn’t move rooms at that time). We had to use that to cool the room down but it was so loud we barely got any sleep. Really horrible experience and was glad to leave.
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Guest User
Stayed in Dec 2024
Couples
4.0/5
Very Good
Posted on Dec 22, 2024
Warm clean room with a comfortable bed and a clean bathroom with hot water. Handy secure on-site parking for £10 for 24 hours and friendly helpful staff . A little out of town but just a short bus ride for £2 from the stop which is just two minutes away right to the city centre . My only criticism , and it is just a minor one , is that the breakfast was overpriced and not great.quality . Other than that all was good so if dry warm comfortable reasonably priced accommodation is all you want then the Premier Inn is for you and far better than the rival budget hotel next door. Maybe get breakfast in Cambridge though.
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Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Dec 16, 2024
As we arrived we were welcomed by Tony who was extremely polite and helpful. As it was my husbands birthday Tony gave us a free breakfast for the following morning which was a very thoughtful touch. The room was clean and comfortable with coffee and tea making facilities. All in all an enjoyable stay.
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel staff were really friendly and check in was easy. The location was great for access to the city and we could park at the hotel. The room was well equipped, clean and quiet. We’d definitely consider staying here again. We didn’t eat at the hotel but the options looked good. The taxi service was also a bonus!
Guest User
Stayed in Dec 2024
Solo travelers
4.0/5
Very Good
Posted on Dec 14, 2024
Front desk person was very helpful. Although strangely unable to get me a room directly on the hotel computer, he managed to find me an expensive room online using my cell phone. I needed a place to sleep. The room was clean and quite adequate for my needs. My one serious concern was that there was NO phone in the room!!!! There was no way to call for help or contact the staff if I had any problems. That felt very unsafe for a single woman traveling alone. I was in a room for a disabled person, with a "wet bath" - I am not disabled but that was fine. However I would think that a disabled person would be even more at risk without a phone to call for help if needed.
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 11, 2024
Guest relations swiftly dealt with any issues and advised clearly about parking, bus routes and advice regarding Cambridge destinations. Without prompting ice was provided to help with a sore neck and genuine internet was expressed in respect to our stay. We stayed for three days and enjoyed our stay in Cambridge immensely. A shout out to Tony from guest relations in particular for going beyond to help us.
Guest User
Stayed in Dec 2024
Travel with friends
4.0/5
Very Good
Posted on Dec 10, 2024
Very good service from start to finish. The three course meal was fabulous and the two staff members on shift worked so hard and managed to please all in the restaurant. My only one moan was I did ask for twin room and got double with sofa bed made up. Still it was comfy but not ideal for me. Clean room and parking on site. Breakfast was OK but probably wouldn't have again as not a great choice and large yogurt pot with one spoon, didn't like that much. Individual yogurt would have been better. No eggs left and bacon very fatty.
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Guest User
Stayed in Dec 2024
Couples
2.0/5
Posted on Dec 6, 2024
Would be fine at a price of £65-80 but is terrible value at what they now charge. Dingey bathrooms, a room that now needs facelifting and things didn't work like one of the lifts and both check in screens. I now try to avoid P Inns wherever possible.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 2, 2024
We visited permier in City east for breakfast before we went christmas shopping in the town. We was pleasantly surprised at the quality of food served, there was something for all of us. What made our experience better was the lovely staff member who showed us our table. Zoe was her name she took the time to talk to us made some suggestion on where we could go, very smiley, polite and professional. Interacted with out children up the table lovely experience thank you Zoe next time we are in Cambridge we will be book our say at your hotel.
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