Hyatt Centric Cambridge

Hyatt Centric Cambridge Reviews

Hyatt Centric Cambridge

EN, 37 Eddington Ave, Cambridge, CB3 1SE, United KingdomView Hotel Details
Hyatt Centric Cambridge
Hyatt Centric CambridgeHyatt Centric CambridgeHyatt Centric Cambridge
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Hyatt Centric Cambridge Guest Reviews

4.3/5
Very Good
65 review
Verified reviews
Location4.3
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(65)
Positive reviews(62)
Reviews with photos/video(14)
Clean and tidy(15)
Awesome rooms(13)
Large rooms(12)
Quiet & comfortable(9)
Near shopping area(9)
Classy environment(8)
Great value for money(8)
Convenient for shopping(7)
Negative reviews(3)
Fiona San
King Room
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Sep 10, 2024
Clean , room very nice. But not the most convenient location for tourist.
Response from Property: Dear Fiona,Thank you very much for taking the time to leave your valued feedback,The team are pleased to see you have enjoyed our bedroom and cleanliness standards,We are sorry to see our location did not match your needs on this occasion, we do provide a complimentary bike rental service and also offer bus tickets that will go via the main university college's, ending up in the city center, with no hidden charge.We truly hope to welcome you back on your next visit to Cambridge!Safe travels,Hyatt Centric Reception
C W
King Room
Stayed in Apr 2024
Couples
1 review
3.2/5
Posted on Apr 29, 2024
The hotel is pretty new but the breakfast was so disappointing, food were not the same as menu descriptions. Location is a bit far from central but in a quiet and new area.
Response from Property: Dear C W,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is incredibly important to us and we truly appreciate your insights.We were sorry to hear that you did not enjoy your breakfast experience with us but we have shared your feedback with our restaurant team. Astronomer Restaurant is run by a renowned local operator and service excellence is at the heart of their ethos and they will look into what happened and ensure that it is rectified.Thank you again for your review and we do hope to have the opportunity to welcome you back to the hotel soon.Kind Regards,Martin NewbouldGeneral Manager
TonyZhou
King Room
Stayed in Oct 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 8, 2023
A nice hotel located in Eddington in Cambridge, a quiet and safe community without much visitors to disturb, worth to choose and definitely come back next time when having a trip in Cambridge.
Response from Property: Dear Tony,Thank you for taking the time to post a review following your recent stay with us att the Hyatt Centric Cambridge, feedback from our guests is incredibly important to us and insights such as yours are incredibly important to us.We are delighed that you enjoed your stay with us and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager
Guest User
King Room
Stayed in Jun 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 8, 2024
Lovely relaxing experience and close to bus stop to get into the centre
Response from Property: Dear valued Guest,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate you taking the time to share your thoughts.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.KInd Regards,Martin NewbouldGeneral Manager
Parisb
King Room With Courtyard View
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 24, 2024
Lovely hotel and very clean! Definitely recommend staying here.
Response from Property: Dear Parisb,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is incedibly important to us and we are truly grateful for your insights.We are so pleased that you enjoyed your stay with us and we hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
Neveiei
King Room
Stayed in May 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The location of the hotel is convenient. And the room is spacious.
Response from Property: Dear Neveiei,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge, feedback like yours is incredibly important to us and we truly appreciate your insights.We are delighted that you enjoyed your stay and we truly hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
Anonymous User
King Room
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Nov 7, 2022
Excellent environnement and it is compatible with the price. I would strongly recommend it to my friends. Wonderful trip!
Response from Property: Dear valued guest,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always look forward to hearing from our guests and we are so pleased that you enjoyed your stay with us.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
DUYU
King Room
Stayed in Mar 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Wonderful price and place for staying. One thing not satisfied is that the relatively remote location, compared with other hotels like Hilton, it’s too far away from city center
Response from Property: Dear Duyu,Thank you for taking the time to post a review following your recent stay at the Hyatt Centric Cambridge, we always love to hear from our guests and feedback like yours is incredibly important to us.We are so pleased that you enjoyed your stay with us and we do understand your feedback in relation to the location of the property. Whilst we are not as centrally located as other properties there are excellent connections to the centre of Cambridge.Thank you again for your review and we do hope to see you again soon.Kind Regards,Martin NewbouldGeneral Manager
Guest User
King Room
Stayed in Apr 2022
Family
2 review
3.7/5
Posted on Apr 9, 2022
Very nice hotel in a nice area. Room is spacious and design is modern.
Guest User
King Room
Stayed in May 2022
Family
26 review
4.7/5
Amazing
Posted on May 26, 2022
The hotel is very nice, the room is big. There is a cafe and restaurant, which are comfortable. I like the breakfast, there are a few choice, not just English breakfast. There are parking lot in front of the hotel, I can choose to park in hotel or outside the hotel
Guest User
King Room
Stayed in Jul 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Great experience. New facility , clean and well serviced.
Response from Property: Dear valued guest,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always love to hear from our guests and your feedback is incredibly important to us.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager
Guest User
King Room
Stayed in Apr 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 29, 2022
One of the best Hotels. Value for money and very comfortable
. Ω .
King Room
Stayed in Jun 2024
Other
27 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Before checking in, I read some reviews from previous guests, all of which mentioned that the location was remote. The photos of the hotel I posted gave me the feeling that the hotel was very shabby and old, which led to a bad impression of the hotel. It was not until I actually checked in that I found that it was completely different from what I imagined. The hotel looks very modern and new, and the location is not remote at all. It only costs £9 or £10 to take a taxi from the hotel to King's College, Cambridge (located in the city center). Seeing this price, everyone should know how far the distance is. I took a taxi several times back and forth, and it was always this price. I looked at my travel time several times. It only takes ten minutes to take a taxi from the city center to the hotel. In this time, there are not many traffic lights in major cities in China. It takes ten minutes to take a taxi from the hotel to the train station, including the time to wait for traffic lights. It is really too fast, but the hotel is a little far from the train station, so the actual price of my taxi is £12.94. In China, it takes more than ten minutes to drive to meet friends for dinner. This remote review really gives misleading information. This hotel is not remote at all, and the scenery along the way is also very good. I like hotels with a quiet environment. This hotel meets my needs and I am very satisfied. The hotel restaurant is decorated very refreshingly, and the floor-to-ceiling windows allow ample light in the room, making it very bright. The outdoor dining area outside the restaurant is also decorated very beautifully. The hotel room is decorated in a fresh marine style. This is the first time I have seen a hotel with this blue-toned decoration style. It is very special. The room is spacious and bright, with a kettle, free mineral water and coffee. Slippers are not provided in the room, you can ask the front desk for them. The shower in the bathroom has a large amount of water, and it is very refreshing to take a shower. The soap and shower gel in this hotel smell very good, and I have to wash my hands several times after staying here 😄 In general, this hotel left a good impression on me. I hope my evaluation can be a reference for fellow Cambridge compatriots in choosing a hotel.
Original TextTranslated by Google
6/17
Response from Property: Dear valued guest,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is incedibly important to us and we are truly grateful for your insights.We are so pleased that you enjoyed your stay with us and we hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
Guest User
Deluxe King Room With Courtyard View
Stayed in Aug 2024
Family
18 review
2.2/5
Posted on Aug 4, 2024
The main light in the room didn't turn on. I told the front desk, but they questioned whether they knew how to turn it on. I waited for 20 minutes, and they finally came up to check and asked if we could practice tomorrow. I was speechless. Then the front desk guy went downstairs for more than ten minutes, and called back to change our room. I waited for more than half an hour, and I was exhausted. The efficiency of the British is terrible.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and feedback like yours is an invaluable tool for us.We are sorry to hear that you did not enjoy your stay with us. It is very unusual for our rooms to have such an issue as any items that are not working are pisked up by the Housekeeping team. We are also saddened to read of the response that you receieved from our Front Desk team. We have spoken to the team in order to ensure that such a lapse in service is not repeated.Thank you again for your review and we do hope to have the oportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
Guest User
King Room
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel is very cost-effective. Although it is a little far from Cambridge University, the hotel provides free bus tickets. You can take the bus directly to the center of Cambridge from the opposite side of the hotel. The hotel is new and large enough to live in comfortably. There is a large supermarket outside the hotel, and shopping is also very convenient.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for taking the time to provide your valued feedback,The team are delighted to see you have enjoyed your experience with us at Hyatt Centric and made good use of the facilities available.We truly hope to welcome you back soon!Best regards,RhysHyatt Centric Cambridge