Mercure Luxembourg Kikuoka Golf and Spa

不錯不錯 服務各方面都很好 就是離得遠 不過多人打車也還好

The hotel is not in the urban area, a bit remote, but the environment is good. There is a golf course, and the room facilities are a bit old. There are a lot of farms and sunflowers near the hotel.

Nice hotel with nice swimming pool and spa. We stayed here while traveling with family. Sleeping was on the sofa bed, back and shoulders a lot of pain. Sagging! This was a blemish on our stay.

Fantastic hotel. We had a duplex room. Large, neat, clean and beautiful views. Two TVs. Service-oriented staff, extremely friendly and tidy. Just the way you want it!! Super surroundings, with beautiful golf course and wellness facilities.

Excellent clean and welcoming establishment. The staff is kind and helpful. The room at the appointment is spacious and well soundproofed. The seminar room is bright and its terrace overlooks a magnificent landscape. The decoration of the restaurant is tasteful and is focused on golf. The view of the golf green is relaxing. The forest allows for a soothing green stroll.

A remarkable stay in the green environment of a golf course. Room and bedding at the top. Fitness wellness with swimming pool jacuzzi saunas hammam massage and relaxation room, an exceptional set. Space for the bar and restaurant, remarkable cuisine. One of the most beautiful Mercure hotels.

Golf

What a disappointment, the staff who used to be so friendly are now very unpleasant apart from the reception. We had coffee at the lounge bar around 4 p.m., when we came for the aperitif at 7 p.m., the cups had still not been cleared, this despite the fact that between 5 p.m. and 7 p.m. there was really not much world to serve. At the restaurant, the waiter is extremely condescending, mocking and unpleasant. The dinner was good, apart from an inedible starter, a sour pâté which in my opinion had passed its expiration date for a while... How sad not to have a Luxembourg wine list (as was the case before) and to highlight more local products. The breakfast has lost quality, the thick smoked salmon full of skin and fat, the disgusting vacuum-packed scrambled eggs, the pancakes, cardboard. Not to mention the staff, who are also aggressive and do not know how to behave, a young girl leaning against the wall waits, looking at the customers with contempt. This hotel is really no longer what it was, the French management has taken away all its soul, it’s a real shame. The service is worse than in an ibis budget, what a waste. It is time to put in a manager worthy of the name who will be on all fronts (present and invested), capable of ensuring the well-being of his staff. Maybe the employees will then have a smile and the desire to work...