7 Akuna St, Canberra, Australian Capital Territory, 2601, AustraliaView Hotel Details
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The Village Hostel Canberra Guest Reviews
4.4/5
Very Good
79 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(79)
Positive reviews(77)
Reviews with photos/video(24)
Awesome stay(21)
Friendly staff(14)
Awesome rooms(11)
Clean bathrooms(6)
Located downtown(6)
Convenient for shopping(5)
Negative reviews(2)
Guest User
Bed In 8 Bed Female Dorm
Stayed in Jan 2025
Solo travelers
8 review
4.2/5
Very Good
Posted on Jan 26, 2025
The location is great, just a 10-minute walk from the bus hub, and everything is very clean. This is the first hostel I’ve stayed at where the cleaner works at night to tidy up the common room. The room had plenty of space for everyone.
I stayed here for 2 nights and booked an 8-bed female dorm. When I checked in at 1 pm, I was assigned to a 4-bed dorm on the 2nd floor. At first, I was the only one there, but a man arrived at 10 pm. I checked with reception, and they apologized for the mistake and moved me to a 4-bed female dorm on the 1st floor.
I felt uncomfortable because I was getting ready to sleep and didn’t expect to share a room with a man, as I had booked a female dorm. Moving all my belongings after unpacking was also inconvenient.
My second room was still a 4-bed female dorm, even though I had booked an 8-bed dorm.
I’m not sure why this happened, but I wanted to share my experience to help the hostel avoid similar issues in the future.
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Response from Property: Hi there! Thank you so much for taking the time to provide feedback on your most recent stay with us! Again our team would like to extend our sincerest apologies for the mix up with your rooming allocation and hope that this did not impact your overall stay here. We have definitely identified where this went wrong and are actively ensuring that this is mishap that doesn't occur again! We are pleased to hear that you found the cleanliness of the hostel to be a key factor which you noticed, our team have been working hard to ensure all facilities are meeting the highest standards! We hope that we are able to welcome you back for a more enjoyable stay in the future! The Village Canberra Team (:
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Sharmaine
Bed In 10 Bed Dorm
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The staff were incredibly friendly and accommodating. From check-in to checkout, they ensured everything went smoothly.
Response from Property: Thank you for your wonderful feedback! As a property manager, I’m thrilled to hear that our team’s dedication to providing a seamless and welcoming experience stood out during your stay. Ensuring smooth check-ins and checkouts, along with friendly and accommodating service, is always our top priority. We look forward to hosting you again soon!
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Ji around the world
Bed In 10 Bed Dorm
Stayed in Oct 2024
Couples
8 review
3.7/5
Posted on Oct 21, 2024
We only stayed for 3 days so we probably can’t talk about everything this place has to offer, but here’s our input nonetheless based on our experience!
Pros:
-Huge dorm with lockers and a table
-Comfortable beds
-TV room and rooftop terrace
-Paid lockers for an extra level of security
-All equipped kitchen with shared fridges
-Close to bus stops and malls
Cons:
-Shower area isn’t the cleanest especially on the male side
-Carpet floor was weirdly stained in our room
Overall a decent place to stay at, nothing too extra but still nice! You can get there directly from the airport via the bus in around 20min.
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Response from Property: Dear Guest Thank you for taking the time to share your experience with us! We're glad to hear you enjoyed our dormitory space, comfortable beds, TV room, and rooftop terrace, as well as the convenience of our location and facilities.We appreciate your feedback regarding the cleanliness of the shower area and the stained carpet. Please know that we’ll address these issues with our housekeeping team to ensure improvements are made for future guests.We hope to welcome you back for another stay soon and provide an even better experience!Safe travels,The Village Canberra Team
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Guest User
Bed In 10 Bed Dorm
Stayed in Dec 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jan 10, 2025
I stayed here before my visa appointment. Room was not full, it was quiet enough to sleep and they helped me print out some documents.
Great location
Response from Property: Thank you for your great review! We're glad you enjoyed your stay, were able to sleep comfortably and our helpful staff were able to assist you. We hope to see you here at The Village Canberra again soon! :)
RevBev
Double Room With Private Bathroom
Stayed in Dec 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Jan 21, 2025
Excellent central location
Clean room and bathroom
I booked through Trip and a third party agency sent my booking request through slightly incorrectly but the staff at the hostel helped me find a solution
Response from Property: Hi RevBev, Thanks for your great review! We're really happy to hear that you had a comfortable stay with us and that our staff were able to help you with any concerns. We would love to have you back to stay with us again soon! Thank you :)
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Guest User
Double Room With Private Bathroom
Stayed in Dec 2024
Business travelers
1 review
3.0/5
Posted on Dec 6, 2024
Barebones hostel accommodations with reasonably clean amenities. Solid location. Having to install an app to get room keys is a little annoying, but reasonable
That said, I either got scammed, or the room labels on this site need to be revisited, because I booked a private room with private bathroom, but the room I received only had a bed in it and I still needed to use the public bathroom.
Guest User
Double Room With Private Bathroom
Stayed in Feb 2025
Couples
5 review
3.7/5
Posted on Feb 20, 2025
The Best location eventhough the village is in.the middle of renovations....
Anonymous User
Bed In 8 Bed Dorm
Stayed in Jun 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jun 18, 2024
Excellent choice for solo travelers and flexible options.
Response from Property: Hi,Thank you for your feedback! We're delighted to hear that you found us to be an excellent choice for solo travelers and appreciated our flexible options. We look forward to welcoming you back for another great stay.Best regards, The Village Team ❤️
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Bee Rubble
Bed In 8 Bed Dorm
Stayed in Jul 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Jul 31, 2024
Often good. Can depend a lot upon what energy is passing through each time. Can be a bit a divide between passing cultures which can also find its own alchemy in consciousness on each meeting... probably not a bad wave for old and new psychonauts.
I will always say if Jimi never did his back... if Jimi were still alive and never went down his hedonistic path he'd be mentoring, running a studio and playing jazz... and if Jimi had been given the dignity and courtesy and rolled into safety position by those Parisian paramedics who didn't appreciate a gypsy as bold as love... we'd a ghost dance and a hell of a world party.
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Response from Property: Hi Bee Rubble,Thank you for sharing your thoughts! We're glad you often have a good experience with us. It's interesting to hear your perspective on the dynamic atmosphere created by the diverse cultures passing through. We appreciate your unique insights and look forward to welcoming you back.Best regards, The Village Team ❤️
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Anonymous User
Bed In 4 Bed Female Dorm
Stayed in Jul 2024
Solo travelers
3 review
3.5/5
Posted on Sep 17, 2024
Cheap and clean but someone stay here for a long term and throw her things everywhere 😾
Response from Property: Hi !! Thank you for your perfect review! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure to host you, and we look forward to welcoming you back on your next visit.Best regards,Beatriz
Guest User
Bed In 4 Bed Female Dorm
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
good location, convenient and clean. Staffs are friendly.
HamiltonChristine
Double Room With Shared Bathroom
Stayed in Jul 2024
Booked for others
1 review
4.0/5
Very Good
Posted on Jul 9, 2024
Good location. Kitchen facilities not available 24/7. This would be a bonus.
Response from Property: Hi HamiltonChristine,Thank you for your feedback. We're glad you enjoyed our convenient location. Also, the kitchen facilities are 24/7 open in the property 😅 We look forward to welcoming you back for an even better stay.Best regards, The Village Team ❤️
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Guest User
Bed In 4 Bed Female Dorm
Stayed in Apr 2024
Solo travelers
13 review
4.5/5
Great
Posted on Apr 15, 2024
Clean rooms, comfy beds, good sized communal areas. Helpful staff. There was a problem during my stay and staff were very quick to resolve the issue and even gave me a free upgrade to a private room which was fantastic!
Response from Property: Dear Guest,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay and that our staff were able to resolve any issues promptly.We're glad you found our rooms clean and comfortable, with spacious communal areas. It's great to know that our staff were helpful and responsive to your needs, and we're thrilled that you appreciated the free upgrade to a private room.We look forward to welcoming you back in the future and ensuring that your next stay with us is equally fantastic!Best regards,The Village Team ❤️
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mannheim0000
Bed In 4 Bed Dorm
Stayed in Oct 2024
Business travelers
7 review
4.5/5
Great
Posted on Nov 26, 2024
Excellent location and good value for money.
Response from Property: Thank you so much for your kind words! We’re thrilled to hear you enjoyed our convenient location and found great value in your stay. We look forward to welcoming you back for another fantastic experience soon! 🌟
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Sevillae
Family Room With Private Bathroom
Stayed in Aug 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Good location! Accomodating and friendly reception.
Response from Property: Hi !! Thank you for your perfect review! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure to host you, and we look forward to welcoming you back on your next visit.Best regards,Beatriz