Hotels near Cancun Mall, Cancun

The hotel is simple, very clean, the rooms are as shown in the photos and all the staff is very friendly. We enjoy our stay in the hotel completely, it has a very good location, we stayed almost everything, separated it in a safe area and with all that is required at hand: hospital, market 28, banks, restaurants, shops oxx, The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable and very comfortable.

What an awesome place to staybim Cancun. In city center within walking distance to sobmany great restaurants and Tulum Avenue. Stay here to experience to true local culture of Cancun. The front desk staff (24 hours) are incredibly sweet and helpful! They made us truly feel like family. I wish I could remember name sof the male desk clerk that works mostly nights. He was great. The rooms were exceptionally clean and the location was very safe. We walked all around the area (to Mercado 23 and beyond). We walked to all the restaurants day and night. Webnever felt unsafe or saw any unsafe activities. Justvthe opposite with tons of families walking and children playing in the plaza across across street, which also had great street food!! Be aware that you are in the city center with live bands at a few locale places, so you will here music until around 10pm, but it creates a festive environment for all! Love, lobe, love this hotel (get the king suite). I will definitely be back. Highly recommended

The hotel room was comfortable. Didn’t really have any amenities available but there are shops and supermarket close by to be able to get some. The shower in my room was very weak for the water coming out and there was not much hot water so the water was not warm at all for showering. Bathroom was spacious and so was the room tho. Overall an ok place to stay for a short time.

Our flight was cancelled.. CUN＞JFK.. 24hrs later. This hotel was so accommodating. Although there was a lot of confusion and as chaotic as it was, we still received kind & courteous service. Our party of 4 was given 2 adjoining rooms. Given the situation… We felt safe & comfortable. We highly recommend the outdoor Taco spot around the corner… can’t miss it - Al Pastor tacos right in front - get the Arrachera (steak) Tacos with cheese - super delicious!! The next day, staff.. especially Mateo - was incredibly helpful & informative! He made sure we were well taken cared of!! Mateo was muy excellenté! Muchas gracias con todo!

The quality of the business. Professionalism and staff sympathy. Optimale location to relax. Excellent environment. Excellent to relieve stress and recover forces. The only (uncontrollable) other way was the wind that made feel in the pool.

It was better than the review. There's Walmart supermarket connected to lobby, so easy to grab foods, milks, gifts... Also, all the hotel counter abd service people are nice. My room was quiet and yes you can hear if people close door really hard but it can happen to any hotel. There's separate Air conditioning so room was cool. You can control the temperature. Also There's pizza restaurant and rental car service in the lobby. Very convenient location overall.

Overall we had a good stay. The hotel hosted our event of the Motosurf World Cup so I'm sure they have a lot of extra people then usual. With that being said there could have been more seating but I think we just had a lot of people there for the event. Bedroom provided ALOT of clothing storage space, beds were comfortable, a ceiling fan, daily room service (possibly twice daily on several occasions without asking), the rooms were just lovely overall. The staff were all very welcoming from cleaning crew, front desk, Gilberto and Moises always there for you when you needed help with bags, transpiration or a friendly face. There is an excursion office located in the hotel just a little off from the lobby. 3 kitchens to order from inside the hotel as well. (Common area) Located on the 12th floor there is a beautiful Gym with separate men and women sauna and indoor jacuzzi. (S floor) meeting and event rooms The hotel is conveniently located next to a shopping mall with plenty of dining options, shopping, OXXO (similar to 711), movie theatre, zip line, food court up top, a gym and so much more. We honestly went out to dinner every night here. ***** DO NOT GO TO Catina Kitchen Lat. 20. They literally looked at us Americans and saw dollar signs and made ordering extremely difficult as if they've never dealt with tourists before. We even spoke Spanish and the entire meal was just a really bad experience. *** Highly recommend CAO and Montemare Everything looks high end and food quality is, but the prices were so cheap it was just a fantastic experience to splurge with amazing meals and not break the bank. Masks were still worn around dining room and buffet, other than that not necessary. They have a little shop in the lobby that's nice for minor things and those forgotten items. Don't ask them to change the color or bend down extra, she gave me attitude because I asked her for a NON pink toothbrush for my boyfriend ”bro your really going to make me bend down again” .... Bro?!? (I'm a female and by no means a bro) I couldn't believe it more funny than anything. This hotel is more of a business luxury vibe, not a Cancun party hotel. Yet very nice if you like to come ”home” to tranquility. Thanks for hosting all of us!

We stayed at the Cancun Bay Resort for 9 days (Nov 26-Dec 4).The room was clean and nicely cleaned every day. There was a small fridge that was replenished with water, soda, fruit juice everyday. The resort is small but a perfect size. Dining options were great at Cancun Bay , especially for a small resort. By the larger pool (ocean side) there is a grill bar with burgers, hot dogs, nachos, fruit). at 11:30, the sushi bar opens by the quieter pool until 6 pm. Great sushi made on demand. The main buffet serves for breakfast, lunch and dinner. Food was great to us, not like the food of a luxury resort but we find they make great efforts to keep it diverse. They have theme nights (Asian, bbq, carribean, italian, chef, etc.). There is a also a small restaurant - Italian - with more sophisticated dishes and presentation. Reservation is required bc it only has a few tables for a more intimate experience. There was a saxophone playing live. There is a also a room service menu. We ordered once and took the food to the outdoor patio. Selections were different (like a club sandwich) so that was a nice change. They charge $5 for room service but was really worth it. The employees are really what makes this resort the best. I would like to recognize specifically Emme, Garbriel, and the activities director Aaron. Never met our housekeeping attendant in person but was great. A great vacation. We will be back!

Where do I start from? Daniel , Erik and the whole squad were exceptional. SLS Cancun is situated in the Marina which is probably the most expensive and most luxurious place in the whole of Cancun. There are loads of restaurants and a big shopping mall literally 7-10 mins walk from the hotel. The Marina is amazing with loads of fine dinning and descent priced restaurants. I stayed in one of the suites which happens to have 2 bathrooms and a full ocean view. The best thing about this hotel and the area (the Marina) is how private, secure (tho Cancun is safe) and affluent the area is. I call the area little Miami. If you want a loud noisy area, this is not the place for you. But if you want a bit of class and then drive into the noisy area and back to peace then SLS is for you. People pay to come to the beach so it’s a private beach but obviously free for hotel guest , so you will never see a rowdy group of people. I rented a car during my stay through the hotel without even paying a deposit to the car company and obviously you get Valet parking every time. The guys are attentive and always happy to help.Ask for Daniel and Erik, those guys are everything you need. I’ll see you soon.

The all-inclusive hotel in Cancun is the main hotel. If you are traveling during the day, the meaning of the all-inclusive hotel is not great. It is better to choose this Sheraton Hotel, it is very quiet, the breakfast is very rich, and it is very convenient and safe from the American market. rest assured. Please bring your own toothbrush + slippers. Hair dryers and toiletries are available at the hotel.