Hyatt Vivid Grand Island Adults Only All-Inclusive Reviews

We arrived on the 1st, it was their official opening day, the 1st 2 days were exceptional, service, food , staff, drinks, amenities and activities were great. Unfortunately minor inconveniences started on our 3rd day, house keeping didn't replace a few toiletries, they started cleaning later than expected (most likely due to the influx of guests) food quality while still good was as great as the opening, I'd honestly give them a next try as the staff were THE HIGHLIGHT of our stay along with our room.

The service of the newly opened hotel is a little behind. Some waiters have bad attitudes. There are too few restaurants. You need to make a reservation for dinner. If you forget it or you are late, you can't make a reservation. You need to take the hotel's car to go to the beach. Overall, the experience is average, not Highly recommended, it’s better to book some hotels with good service reviews

Hotel service is very good. The staff all greet you with a smile and are professional. Even though I am not fluent in English or Spanish, they made quite an effort to understand what I was saying. It's impressive that room service is available 24 hours a day, and they always check for allergies. There are sufficient amenities. Meals can also be reserved through the hotel app, which is very convenient and friendly. One side of the hotel has not yet been completed, but the future of the hotel is promising. They run a shuttle to the beach club with a view of the Caribbean Sea, and they are friendly there too. I hope that if you can take a golf cart from the hotel to the bus stop, it will be easier to get around the hotel zone above or by bus downstairs. I'm going to have a good rest.

The hotel is great~ the environment is good~ very clean~ the courses are rich~ the only downside is that there are few restaurants at the beginning of the opening, and the taste is not quite right~ everything else is good~ it would be better if the hotel had a free bus to the main entrance~ because the lobby is separated from the hotel main entrance by a golf course. In short, it is still good~ the decoration and design details are very good~ I will definitely come again.

Good, but some services are not perfect