Casa Turquesa - Near Luxury Avenue Shopping Mall

I absolutely had a wonderful time on my vacation. The building and grounds are beautiful and the artwork is exquisite. I enjoyed both Katia's warm smile and generosity as well as the other woman who speaks english, but I didn't catch her name. I really loved speaking with her as she has a very strong and kind spirit. I noticed throughout my stay that there is 24hr security on site as I get up randomly throughout the night. When the AC stopped working in my room I was offered a different room with working AC, but I was comfortable in my suite and the night air was good enough to keep me cool until the next morning when they fixed it. I felt very welcomed, safe, and appreciated. They get 5 stars from me.

The hotel is very good, since it's location is good for everybody. Both beach and the grand shop are nearby. It has their breakfast, lunch and dinner, though you have to pay for it, but the prices are pretty low. Guacamole they make was the best I've tasted for the time I post this. The beach is perfect, the pool is good, but a bit too small, and sometimes uncleaned. Wi-fi has VERY low signal strength, so we hope they will fix it.

Our stay at Casa Turquesa was extremely disappointing and failed to meet even the most basic human needs. We booked to stay 7 nights, but we had to find alternative accommodations after a single night. The accommodations had numerous serious issues, including: Non-functional plumbing: The bathroom plumbing was not working properly, causing significant inconvenience. Doors that did not lock: This compromised our sense of security and safety. Broken elevator: The elevator was out of order, making it difficult to access our 3rd-floor room. No hot water: There was no hot water in the shower, which was unacceptable. Exposed electrical wiring: This posed a serious safety hazard. Non-locking in-room safe: We were unable to securely store our valuables. Unstable handrail on the staircase: The handrail swayed and was not stable, posing a safety concern when going to our room on the 3rd floor. I'm completely confused about how this hotel has so many positive reviews. Initially, we were in a room where the toilet would not flush, and maintenance had to come clear it. The maintenance person told us we must throw all toilet paper in the trash and then flush three times. This was not possible as the water pressure was so low it literally took 10 minutes for the tank to refill. When the toilet wouldn't flush a second time and required maintenance help, we were moved to a room on the 3rd floor (with no working elevator) only to find more safety issues. I do not recommend this hotel.

This is an older place but really beautiful. The room's definitely need an upgrade and our outdoor hot tub did not work. The pools are ice cold but you got used to it after a while. I wish there was a hot tub. The restaurant was decent but I wouldn't recommend it everyday you are there. I felt very secure being here and they have gated security. The mall is right next door. We walked down to the beach and it was great and got to relax. They had little cabana loungers available for hotel guests too. I wish they would have had hotel waiters taking drink orders but there was nobody to be seen. Beach was clean. There is a lot of interesting artwork everywhere. There was a sculpture of a naked woman in the lobby area and my young son saw it, I would move it somewhere else. This is not an all inclusive but there was a swim up bar. The walk up to the lobby area is a little bit dangerous as the cobblestone has many digits and some bricks are loose. Overall, we had a decent stay for what it's worth and we made the best of it.

Well, this is a unique property , part art museum part beach mansion . Was quite the place back in the day that has slowly lost a lot of charm but still good value figuring it’s on the main beach ***** . Friendly staff, convenient & ok restaurant and facilities. Just bummed that our reservation made months early on *******, was “lost” and had to be charged more for different but same room category. Also had to prove deposit paid ! Really ? Watch out for over or mystery charges too. Lots of the property’s services and rooms, buildings look like closed for some time . I’m sure they’re struggling with competition from the big new glossy resorts but still , the owner could bring back the glory with the right management and interest.

At some point in it's history, this was probably a very glamorous hotel. Glimpses of that glamour still exist, but it is chipped, faded and well worn around the edges. Still, it has much to offer. If you're looking for 5-star luxury, this place isn't for you. There is no room service, no coffee maker, no complimentary water bottles, no hair dryer, the towels are cheap and don't always match and the whole place could use a paint job and general repair. But it does have charm, and the quiet location offers easy access to shopping, transportation and activities. The restaurant, though basic, has a stunning view of the sea and the food, though basic, is cheap and good, served with a friendly smile. The private beach is small and generally very quiet, studded with palapas for shade. The incredible art collection, displayed all over the property, gives the property a personal touch and makes this place a cross between a resort and a Bed 'n' Breakfast. I found the staff very friendly and very helpful. I'm completely uninterested in giant resorts and am more than happy to give up a few small amenities in exchange for a smaller, more relaxed, more intimate experience. Casa Turquesa, in all it's faded , chipped, rusted glory, suited me perfectly.