Av. José López Portillo Supermanzana 60 Manzana 14 Lote 2, Cancun, MexicoView Hotel Details
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Hotel Avenida Cancun Guest Reviews
3.9/5
Good
77 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.9
Cleanliness3.9
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All Reviews(77)
Positive reviews(65)
Negative reviews(12)
Guest User
Standard Room
Stayed in Nov 2023
Friends
9 review
4.0/5
Very Good
Posted on Dec 4, 2023
The distance to the airport is OK and the environment is OK
It was noisy and late at night. The called me and woke me up telling to move my car.
I still can’t understand why they asked me to move my car. If was parked in a space where the signage. It was very disrespectful for them to wake me @ 11:00 PM.
Christophe
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 1, 2024
On the plus side, my room was cleaned daily and they had a secure parking garage for my car. The daytime staff was very friendly and accommodating. The location is directly across the street from a restaurant and two blocks away from a McDonalds. There is a huge shopping center with a grocery store within five minutes walking distance. On the negative side, the bed was uncomfortable. I just needed a place to sleep at night and this place served its purpose.
Fozia
Stayed in Feb 2024
Family
3.0/5
Posted on Feb 13, 2024
No room service not even glasses to drink water.
No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Cath
Stayed in Jan 2024
Family
1.0/5
Posted on Jan 21, 2024
Worst hotel. They wont let you pay for late check ouit, then i paid a new room with ******* and they disnt wanted to lwt me in my old room to get my things before 3pm even if i paid for a new room. Plus the bed are very hard and it is dirty.
Chan
Stayed in Jan 2024
Friends
1.0/5
Posted on Jan 3, 2024
The hotel was a 1/10. The shower had no pressure , the bed was extremely hard. The ratings of this hotel has to be fake. As a matter of fact, I would like a refund. The best part about the hotel, oh there is none. The staff at night is very rude, the daytime staff is pretty okay. ******* should really give me my money back. There is no way the ratings is 8.4/10.
Hiroshi
Stayed in Dec 2023
Friends
4.0/5
Very Good
Posted on Dec 21, 2023
Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Herman
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 11, 2023
I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach
Eric
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 22, 2024
Everything is awesome in Cancun with a very nice airport! Viva Mexico
Nelson
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 12, 2023
Ok hotel. Did not have a mini refrigerator like advertised. Good restaurant across the street. Nice staff. Good hot water.
Ronald
Stayed in Sep 2023
Friends
3.0/5
Posted on Sep 7, 2023
The property was very well maintained and beautiful, the food was amazing, some of the best resort food ever. The staff though was not well trained in there suites and could not understand situations out of the normal mundane task. I was told I could not leave the property and felt like I was being held captive. It was resolved after talking with the manager on duty.