Fairfield Inn & Suites by Marriott Cancun Downtown Reviews

Great hotel to stay at on our way to our next destination. It’s right in the middle of the city so it was well located for our souvenir shopping. It’s right next to an Oxxo and a short walk to a big mall. The gym was great! Breakfast was tasty and with enough choices for us.

Check-in was quick, I booked a king room, but they initially assigned me a 2 queen bedroom, and they stated that the booking depends on room availability. It was confusing, though, since there is an option for 2 queen or a king bed on trip.com. Anyways, luckily, there is a king room available, so they gladly transferred us to a king bedroom and all was good. Would definitely stay with them again.

Everyone was helpful and nice. The only issue was we couldn’t use the gym for most of the time there because of equipment had issues.

The location is in downtown and close to restaurants and money exchanges. Hotel is well serviced, although I feel the breakfast could have been better. The room sink had an issue when we arrived, it took me a follow up to get a person who took the bathroom towel to remove it and left both the wet towel and sink block on the bathroom platform … perhaps few things they can improve on. The hotel also has gym and a facility to wash clothes

The hotel location is great. The Front Desk employee Andre was excellent. Breakfast was good, wish they have a fresh coffee machine. Room should provide cotton buds. Room is clean, bed is super comfy. Stayed for two nights.

All good. Quite. Good location. Convenient for 1-2 nights when arriving to Cancun

Very convenient location and with a convenient store just next door. Water and some snacks also available in the hotel lobby so that was quite nice

Great location. Some staff helpful some not so much. Breakfast ok. Great restaurant attached to hotels though. Expensive cabs.

Everything was GREAT , food my room TV everything the workers were GREAT, kind, always had smile they went way out of there way to be kind to all of us. I'll go back!!!!!!!!

Good and fair price. Spanish only

Unfortunately this time the room was not clean, the bed had stains and hair, they moved me to another room and once again when I checked the bed it was dirty with sheets with hair on it, finally they changed me to a third room and if you can guess more hair on the sheets in the room bed, all supervised by hotel staff, in the end the manager on reception duty came himself with a room lady to change the sheets and bedding in the first room he had, if you stay here check your bed carefully because 3 Rooms with dirty sheets leave much to be desired.

The hotel is average. The only thing is that someone opened the door once in the middle, and probably found that someone inside did not come in. But I asked the front desk, but there was no explanation.

I decided to add an extra night on the spur of the moment, not because it was good I'm too lazy to unpack my boxes and change rooms. It has nothing to do with Marriott Just an inn Just a little closer to the AdO terminal Uber to the airport 350 pesos

The hotel is relatively new, the breakfast can satisfy Chinese people's appetite, the waiters are warm and friendly, and the room is tidy. Nothing to do with Marriott.