3-Star Hotels in Cancun

I had a fairly okay experience here but compared to the other hotels I've stayed in cancun this takes the bottom. Check in at the hotel desk are long, hotel room is tiny and you can hear sounds from the other room next to you and there was also construction going on so noise was an issue and hotel rooms bath room doesn't have an air ventilation systems so all your business stays in the restroom. Also considering this has a party beach outside, this hotel is not for people that enjoy the quiet side of life. It's difficult to sleep at night when there's a party outside past midnight. The only upside is if you pay for the all inclusive package your meals are covered that's the awesome part they have got a good buffet for breakfast, lunch and dinner. That's the only thing that made me and my family happy for staying at this hotel.

This hotel has one of the best beaches in Cancun. The water was so clear and clean. You can snorkel and see some beautiful fish. There was plenty of beach chairs without having to reserve ahead of time. The property for the most part was very clean. It is an older property and the employees work very hard keeping it clean. It is an all inclusive for food and drinks. No complaints there , everything was pretty tasty and fresh. The hotel is centrally located and near shops. The view from our room was absolutely breath taking. The rooms are very spacious and the beds were very comfortable. The only negative for us was the smoking. It is a smokers paradise and it’s hard to find a place to relax without encountering the smoke. The hotel has good entertainment every night and very talented people. We would consider staying again at this property and would recommend.

Very good service, We were upgraded for a king suite… it was very spacious. Hotel location is excellent … best value for money!! Easy to find a cab and excellent connection with city bus - R1 and R2.

Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.

We were able to secure a lake view room one week prior to our stay. The room was nice and clean. The bed was comfortable. Bathroom was good with good water pressure. The view from the balcony was also nice. Didn't interact too much with the staff. People at the front desk were helpful and were swift in checking us in and out.

The location of the hotel is really good, it’s close to the zona hotelera yet it’s still in downtown Cancun, it’s really close to the ADO bus station, which will allow you to take a bus to the airport or to visit other cities at a very cheap price, The hotel looks a bit older than what appears on the pictures online, I visited 4 hotels while in Cancun and this one was the worst in télé of cleanliness, it doesn’t mean that it was dirty, but it’s definitely worst than what you can find in Cancun The breakfast is not bad, the pool is great, the staff is friendly, The decorative style of the hotel looked a bit outdated and it was all over the place, it didn’t feel very coherent to me, which left a bad visual impression over all But the location of the hotel is really great, you have buses going to all sort of places just at your doorstep, that’s a great way to save on transportation, cause taxi fees can quickly add up !

If you're expecting a superlative five-star hotel, you might be disappointed, but if you can book at an all-inclusive and cheap price, you'll be very happy. The air conditioning and facilities in the lobby felt old-fashioned, and the Wi-Fi was weak at times, but the location, pool, and beach view made up for it.

That hotel is.... saved by the beach .... The biggest disappointment was the behaviour of the staff ....1) they don't care about the customers and they don't like their job ( especially in reception ) . 2) the most of them they don't speak English even in critical place's like guest relations. 3) our room was smelling mold. P.s that hotel has good price and great beach ⛱️

Staying at the Royal Haciendas was such a pleasure. Our Concierge Joe treated us most kindly. My daughter and I enjoyed the suite we stayed in on the 4th floor. The view was spectacular. The food was tasty, especially the ribeye steak in the Los Murales restaurant. The staff was soo very friendly and courteous. They deserve every tip possible ! I especially enjoyed relaxing in the whirlpool oh, yes and watching the waves from the LaPalapa restaurant where Oscar and Uriel served us very well. Room service was great too and so was our “ maid” Edith. I hope we get her again the next time we go. I relaxed this time versus attend all the activities and events so maybe more next time. Off to the Royal Sands, hopefully next 😬😬.

The Beachscape Kin Ha Villas in Cancun surpassed our expectations. After a small problem with our room the staff found us a new room and upgraded us to a suite, which was wonderful. The views from the sea view rooms are astounding. The staff are all very friendly and helpful. Reception very helpful. Staff serving breakfast work hard and are always smiling. They also work in the evenings in the restaurant on the beachfront and bar. The food is very good. We had breakfast included. It was a hot and cold buffet with all sorts of different Mexican and European dishes. Cereal, fruit and pastries. All so nice. The restaurant food was also great. The grounds and gardens were beautiful. The only small detail we would have liked was a full length mirror, but after speaking to reception at the end of our stay they informed us that they are in 98% of the rooms. We should have asked at the beginning! We came to relax for four nights and were definitely able to do that. There is no thumping music playing like some of the other resorts close by. The beach is clean and the water is so clear. Beachscape has a little shop which sells nice beach clothes, swimwear and toys for children. It also has beer, juice, milk, etc… There is a 7/11 around the corner. There is also a supermarket (huge) about ten minutes walk away. This has everything you could possibly need and more! DO NOT be drawn in by the people at the top of the escalators in the supermarket on your way out!! They will ask to see your receipt and tell you that you can get a huge reduction in price on a catamaran trip and breakfast in a beautiful hotel around the corner for 90 minutes of your time. They will take you to another hotel miles away and try to make you buy time share and stay there for hours! The extremely friendly man who talked us into going was not at all friendly once we said we didn’t want time share and was very unhappy when we insisted he call us a taxi to take us back!