Hotels near Los Canastos, Cancun

早餐太差了，連個雞蛋也沒有，就是咖啡、烤麪包、香蕉，洗澡水還不熱

The room was clean and the staff service was very good.

The hotel is simple, very clean, the rooms are as shown in the photos and all the staff is very friendly. We enjoy our stay in the hotel completely, it has a very good location, we stayed almost everything, separated it in a safe area and with all that is required at hand: hospital, market 28, banks, restaurants, shops oxx, The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable and very comfortable.

The environment is beautiful, the staff are good, the equipment is complete, the service is very humane, and the health management is very good. It is worth recommending to everyone. It is worth having!

Bait and switch masters. Given the fact that this is a very popular resort, management obviously feels entitled to provide the service they deem minimally sufficient in order to maximize profits. My wife and I unknowingly made reservations for a takeover four day weekend. The group doing the takeover had their own events either away from the resort or in specific areas of the resort with no access available to the other guests. I had no issue with that fact given that they paid extra for their events. The fact that the group had over 80% of the rooms reserved resulted in the events organized for the rest of the guests, having next to no attendance, the club was dead every night we were there. The takeover group was very friendly and we had no issues with them. We didn’t see them very much. I requested a transfer to another one of their resorts but Adrian Guevara, supervisor on duty for Premier member services, was unwilling to transfer us unless I paid current prices for those resorts. I made my reservation for temptation ten months ago and even then, the rooms were far from inexpensive. I was not willing to pay more to be transferred. Mr Guevara was rude and the furthest thing from service oriented. Though the entertainment staff tried to improve the atmosphere, the playmakers were for the most part, the only ones on the dance floor every night we were there. Overall, a very unpleasant experience.

We stayed 3 nights last weekend. It is a sparkling clean, spanking new hotel. The common areas are well done and the room was very nice and modern. Stainless steel appliances, dishes, cutlery, coffee, all set up nicely. I do not know how anyone who has written a review about this hotel could complain about the staff being unfriendly. Every single person we talk to in this hotel from the front desk to the dining area to the house keeper, were incredibly friendly and helpful at every turn. It was one of the highlights of the entire place, so don’t let these Karen’s fool you. The rooftop pools were clean and not crowded and we had a nice afternoon wading almost privately in one of them for a good hour. Also the price was not bad. I think I paid around $250 for three nights for an ocean view king-size room. Now to the things that were not so great: 1) You are so far away from anything on the hotel zone that you have to take a taxi everywhere you go. That’s about $20-$25 each way. So factor that into your budget. We probably spent $150 on taxes. 2) As many reviewer’s have noted, the breakfast is bad, at best. The area is not tidy or well kept, The food selections are hit or miss and even at that not very tasty, and the freshness of the food left something to be desired. when I went down at around 9 o’clock, many of the selections were simply gone and did not get replaced. I did not even see eggs in the service area or on anyone’s plate while I was there. I ended up eating a muffin, yogurt, and some chunks of fruit. And I am a bacon and eggs kind of guy. Do not expect much from the breakfast. We did not visit again after this trip. It is advised to go there early, if you must suffer through their breakfast. 3) there is no other food service besides breakfast. They advertise a rooftop snack bar, lounge, what have you. There are signs for it throughout the hotel. At no point during our entire trip was it ever open. I asked someone in the pool area one day who had been there over a week and they said they had never seen it open. So again, either live off convenience store food from their vending area downstairs, or you have to take a taxi to the grocery store or a restaurant if you want something to eat. Prices in the lobby vending area are two dollars for a can of Pepsi, three dollars for a small Gatorade, two dollars for an apple, two dollars for a snack size bag of chips. Overall, for the money it was not a bad short stay. Would I stay here again? Only if it was free.

I can't say enough good things about this hotel, I just had the best time here. I do want to say that I am absolutely not a resort person who goes to an all-inclusive and spends all their time in the resort, doing the resort activities and hanging out by the beach all day. I spent a total of 8 days at this resort and half of those I was out the entire day. The 4 days I did spend at the resort I mostly just hung out on my balcony (which was FANTASTIC) reading. I didn't do any resort activities, I didn't listen to any of the evening entertainment, etc. I did eat at the restaurants, which were all very very good. I did seriously enjoy my balcony, which was one of the ocean view balconies that has 2 loungers instead of a chair and a hammock (I would not have enjoyed the hammock, so this turned out great for me). I also ordered room service multiple times, which sometimes took a little while and once they messed up my order, but the food was very good, and hot, and you could order it even late at night which was nice. Service across the property was great, everyone was extremely friendly, and I needed help a couple of times with random stuff and they bent over backwards to help me out. Couldn't have asked for better service. The location is great, very walkable to restaurants and stuff, and the property is really very nice. Overall I had a great time and I would happily stay here again.

I booked a sea view suite for about $250 a night, and stayed for a week. Because of the US epidemic, there were less than ten guests in the resort, so it was empty, and a restaurant was opened. There is a supermarket in the hotel, open from Monday to Saturday, you can buy some necessities. It is because the hotel’s own restaurant is very poor, so it is necessary to rent a car to go outside the restaurant to buy and eat back to the hotel, the hotel comes with a car rental service, car rental 46 dollars a day insurance. The restaurant outside the hotel is very cheap to eat. Basically, it costs US$100 to buy enough food for 3 days and bring it back to the hotel. Talk about the advantages. Very quiet, sea view suites have everything, microwave, stove, refrigerator, tableware, washing machine, very suitable for family living. The bed is very large and very comfortable, really comfortable! Also, the hotel is very clean. The location of the hotel is not in the 7th district, so the price is very economical.

My experience at Atelier was nothing short of amazing. I visited the resort for my 30th birthday which was also my first solo trip. Every single person I encountered treated me with care and received me with love. I felt so special, literally like a Princess! I would love to come back and visit another time with friends and family. Here are some highlights worth mentioning: - I ate at Alba, Mercado 19, María Dolores, Takeshi, Limon y Sal, Bikini Azul, and La Consentida during my stay and all of them were good! Now for me, some were better than others depending on the type of food you like, but still, every single thing I ate was delicious. No hit or miss, the food was amazing, and at no point did I fall ill from food consumption. - Carmelo was my server at Maria Dolores for my birthday dinner and he and the entire staff treated me like royalty. I was alone at the restaurant for most of my reservation so they were all very attentive to me. The attention to detail in the food and the presentation made this a fine dining experience like no other. Everything was very well thought out and explained beautifully, like a story. Although the food at the restaurant is not included in the price of the resort, it’s very reasonably priced and worth it. - Joshua, Freddy, Adriana, and the pianist at the Azucar Bar & Lounge treated me like family for my entire stay. Every night I would visit them they would be so happy to see me and wanted to celebrate my birthday with me. Joshua is such a talented mixologist, every drink he made was made with love. I attended one of the cocktail classes hosted on Sunday evenings and although I learned some cool drinks, I wish we were able to be more hands-on and actually replicate making the drink instead of just watching him. - On the night of my birthday room service delivered a small plate of cheese and bread along with a champagne bottle, I really enjoyed that surprise! Random things to note that could matter to some people and are worth mentioning: - The walls in the rooms are pretty thin and you can hear everything going on around you, whether in the rooms surrounding yours or outside in the hallway. There’s ambient music playing 24/7 which is nice during the day but I think they should turn it down at night so guests can rest. - The app they suggest using for the resort is a bit glitchy and not fully functional. They encourage you to make dinner reservations using the iPads around the property because you can’t make reservations via the app which I find to be counterintuitive. You’re not able to see the reservations you set up in the app so if you forget what time you booked, you have to find an iPad to double-check. Also, the map of the resort on the app is very hard to use and understand. - I feel like this is a given at any beach resort but if you’re looking to get a cabana by the pool or hut on the beach, I suggest you get there early. On my last day, I went to the beach at 7:30 and already all of the cabanas a