Hotels near Playa Lagarto, Cancun, Cancun

This was a beautiful hotel. I had a great time! Hotel was very clean & staff were AMAZING. Also it’s very entertaining you guys must stay here on your visits 😊😊😊😊 My room was beautiful as well guys ocean front 😍

The Beachscape Kin Ha Villas in Cancun surpassed our expectations. After a small problem with our room the staff found us a new room and upgraded us to a suite, which was wonderful. The views from the sea view rooms are astounding. The staff are all very friendly and helpful. Reception very helpful. Staff serving breakfast work hard and are always smiling. They also work in the evenings in the restaurant on the beachfront and bar. The food is very good. We had breakfast included. It was a hot and cold buffet with all sorts of different Mexican and European dishes. Cereal, fruit and pastries. All so nice. The restaurant food was also great. The grounds and gardens were beautiful. The only small detail we would have liked was a full length mirror, but after speaking to reception at the end of our stay they informed us that they are in 98% of the rooms. We should have asked at the beginning! We came to relax for four nights and were definitely able to do that. There is no thumping music playing like some of the other resorts close by. The beach is clean and the water is so clear. Beachscape has a little shop which sells nice beach clothes, swimwear and toys for children. It also has beer, juice, milk, etc… There is a 7/11 around the corner. There is also a supermarket (huge) about ten minutes walk away. This has everything you could possibly need and more! DO NOT be drawn in by the people at the top of the escalators in the supermarket on your way out!! They will ask to see your receipt and tell you that you can get a huge reduction in price on a catamaran trip and breakfast in a beautiful hotel around the corner for 90 minutes of your time. They will take you to another hotel miles away and try to make you buy time share and stay there for hours! The extremely friendly man who talked us into going was not at all friendly once we said we didn’t want time share and was very unhappy when we insisted he call us a taxi to take us back!

We were able to secure a lake view room one week prior to our stay. The room was nice and clean. The bed was comfortable. Bathroom was good with good water pressure. The view from the balcony was also nice. Didn't interact too much with the staff. People at the front desk were helpful and were swift in checking us in and out.

The location is great! People working there is super nice and very patient to answer my questions.

This review is in comparison to our previous stays, not our initial thoughts on the property. The Vine has always been our go-to resort and our last visit in November 2019 was amazing. Unfortunately we have found that the quality just isn't as good as it used to be: Food quality was the biggest disappointment and has definitely gone downhill. Bluewater was always our favourite but quickly became our least favourite this trip. Pizza at Nebbiolo is delicious. House red wine has changed and was horrible. A/C in the room was minimal - would not go below 71 - we requested a fan but unfortunately didn't get one (yes we know to close the patio doors to ensure it's on). The main areas/restaurants also used to be air conditioned but no longer seem to be, especially in Dragons. Chair game is fierce! I enjoy the sunrise and would be down around 6am and a lot of hot spots were already saved. We were there for 7 days in a Preferred Junior Suite and only received bar/snack refills one day. We mentioned to our floor butler and asked for the refill, still nothing! Normally we received three mini liquors, Pringles and M&M's daily... this trip only on the day of check in. It's unfortunate because we truly do love The Vine - the rooms, views, pools, entertainment and service are still outstanding, but in comparison to previous visits it's no longer a resort we care to return to. Side note: Ricardo at Nebbiolo is fantastic and was the star of our week!

The room is clean and tidy. It has been renovated recently and the facilities are newer. The service is also good. You can see the pool and sea from the balcony. The sea breeze is very strong, but the side of the balcony faces the sea, so you can sit on a chair and drink tea and listen to the waves. The restaurant will have performances in the evening, including Thai, Italian, and Spanish food. There is travel consultation in the hotel where you can choose items. We booked XCHicen. The hotel is not far from the Cancun Mayan Museum and you can walk there.

I had a fairly okay experience here but compared to the other hotels I've stayed in cancun this takes the bottom. Check in at the hotel desk are long, hotel room is tiny and you can hear sounds from the other room next to you and there was also construction going on so noise was an issue and hotel rooms bath room doesn't have an air ventilation systems so all your business stays in the restroom. Also considering this has a party beach outside, this hotel is not for people that enjoy the quiet side of life. It's difficult to sleep at night when there's a party outside past midnight. The only upside is if you pay for the all inclusive package your meals are covered that's the awesome part they have got a good buffet for breakfast, lunch and dinner. That's the only thing that made me and my family happy for staying at this hotel.

My wife and I went with another couple. The four of us had a great time. Our king ocean view was nicely appointed, the staff were all super-friendly, and the restaurants were all great. Shout Arturo, Frida, and the others for a great job with the activities. We'll definitely be back.

Our experience started weak but ended stronger. This resort had customer service that was unresponsive, and unhelpful when we did reach them, prior to our arrival. While drinks are included, all I could drink were bottled beers or wine because the cocktails that any barista made were the worst I had tasted - mudslide, vodka soda, pinacolada, etc. all were terrible. Maybe they do this so guests don't order much alcohol? Waiters are a hit and miss, Marco Polo had a wonderful waiter who put on a show for us, while the Caribbean restaurant by the sea had a waiter who never once got our orders right, dozens of wrong orders or forgotten items in every sitting. Airport transport has many rules - for pickup, you must order 12-24 hours in advance, outside that window you're on your own. For dropoff, you must order the day before departure, can't pre-arrange 2 days in advance and you can't arrange the same day either, add some stress to your holiday. This resort benefits from its connection to neighboring GR Caribe by Solaris as their combined facilities and the prettier design of GR Caribe make the overall resorts experience more interesting and memorable.

The hotel is actually not in the Cancun hotel zone. There is nothing nearby. There is a shuttle bus out there, one way, but no return to the hotel. You have to take a taxi to go to the beach mall or whatever. inconvenient. Breakfast was okay, but dinner was average with fewer dishes than breakfast. We had dinner and it was said to be a buffet with only a few varieties and the taste was not very good. The hotel chair was not stable and I fell. The hotel service is just okay. I will not stay at this hotel again when I go to Cancun.