To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(190)
Positive reviews(178)
Reviews with photos/video(24)
Classy environment(25)
Delicious breakfast(21)
Convenient location(20)
Quiet & comfortable(16)
Convenient parking(14)
Great value for money(11)
Many amenities(7)
Poor air conditioning(5)
Negative reviews(12)
Anonymous User
Imperial River Mansion Standard Room
Stayed in May 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on May 20, 2024
A best place to stay with a reasonable price..Foods and customer service is very good
Response from Property: 尊敬的貴賓:您好!感謝您選擇頤和大酒店,非常榮幸能為您服務,多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對頤和大酒店服務的認可,期待您及家人的再次下榻!
Guest User
Imperial River Mansion Single Room
Stayed in Feb 2024
Solo travelers
3 review
4.5/5
Great
Posted on Feb 20, 2024
This was a high end luxury hotel decades ago. Now the time has taken its toll. Walking on the thick carpet on the hallway, you can easily imagine how marvelous it must be twenty years ago. Now the equipments are kinda of out dated. There is no restaurants or stores in walking distance. The hotel staffs are all very nice and helpful. The rooms are much bigger than those of the newer hotels at this price range, and they have many toiletterias, even two shower robes. If you are ok to take taxi or didi (Chinese Uber) all three time, this hotel is a good choice.
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Response from Property: 尊敬的貴賓:您好!沒能得到您的認可,我們深感歉意,我們正在努力改進,頤和大酒店全體員工,期待您的再次光臨!
Xiaotaneryi
Deluxe Standard Room (main villa)
Stayed in May 2024
Family
19 review
4.7/5
Amazing
Posted on May 3, 2024
The room was clean, well-equipped, quiet and comfortable, and the bed was comfortable. The bath water is hot enough and there are welcome fruits. The breakfast is affordable and tastes good. Not far from various attractions, it's a good place to stay for business trips.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Cangzhou Yihe Hotel has always been adhering to the service concept of sincere service and creating happiness, providing every family member with a warm and comfortable accommodation environment. We look forward to your visit again and wish you a happy life!
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Babishenlong
Imperial River Mansion Single Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 5, 2024
An old-style hotel, quite grand, with a large lake in front of the door. The room is cost-effective, the facilities are good, and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life!
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Guest User
Imperial River Mansion Single Room
Stayed in Aug 2023
Business travelers
17 review
4.7/5
Amazing
Posted on Sep 22, 2023
The front desk clerk gave me a free room upgrade. The room was very large. Although the facilities were relatively old, it was very cost-effective. The surrounding environment is very good. Breakfast is a bit poor, it is recommended to improve the quality of breakfast.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are deeply sorry that we could not get your approval. We are working hard to improve. All the staff of Yihe Hotel look forward to your visit again!
Guest User
Imperial River Mansion Single Room
Stayed in Feb 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Cheap price and rich breakfast.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition and we look forward to your visit again!
Response from Property: 尊敬的貴賓:您好!感謝您入住,並百忙之中做出評價,沒能給您帶來滿意的入住體驗我們十分抱歉,對於您提出的問題我們一定加強改善,祝您工作順利,生活愉快!
Oleg
Imperial River Mansion Single Room
Stayed in May 2024
Business travelers
11 review
1.7/5
Posted on May 17, 2024
Выбор пал на этот отель, так как самый близкий отель к моей работе. По картинке был замечательный отель, и не дорогой. Как приехал в 22:30 начались проблемы.
На ресепшн девушка не знает английский язык и не понимает его. Пришлось пользоваться переводчиком. Около 30 минут сканировала паспорт и изучала его. После пришлось звонить менеджеру. Спустя час ожидания на ресепшн я получил ключ от номера. Уже думал приму душ, лягу спать завтра рано вставать. Номер грязный ( стены все в пятнах , в душевой какие-то жуки). Чувство было, что я попал в общежитие. Когда лёг спать, соседи начали бухать и орать в коридоре. Как позже выяснилось, в отеле выключается свет.В крыле где у меня номер. Завтрак более-менее, но из напитков только горячие. Прохладная только вода.
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Response from Property: 尊敬的貴賓:您好!感謝您下榻頤和大酒店,對於沒能給你帶來一次滿意的入住體驗我們深感歉意,今後我們會更加註重細節上的服務,完善酒店整體服務質量,嚴格把控每一個細節,做出讓客人更加滿意的貼心細緻服務,期待您的再次光臨,祝您生活愉快!