Cézanne Hôtel Spa Reviews

Very nice hotel, big room, very clean, good breakfast, great service. Location is good too, 10 minutes walking distance from the beach. Many restaurants and shops around. Highly recommend

The service was not the best

I specially took this hotel to be able to enjoy its spa Arrive on site no spa my price remains the same A little disappointing for a four-star hotel that displays services and benefits that do not honor any commercial gesture has been made despite this

不錯👌，挺好的👌……也是。 …………………………………………………………………………………………..

Struttura molto bella, qualità prezzo ottimo

I stayed at Cezanne for 4 nights in October 2023. The hotel's reception is very welcoming and the room is cosy and very clean. Bring your hair conditioner! There are needed facilities and items, including bathrobes as a little bonus. Breakfast is Euro20, a bit pricey (

Outstanding. Just what I needed. I will keep using this hotel. Wow the garden is to die for

The hotel is very nice, it is clean, the receptionists were all very helpful and friendly, the airconditioning was a little bit weak sometimes, but if you turn it up to maximum, it works properly, and the location is also perfect, the beach is close, there are bakeries and shops nearby, the railway station is also just a few minutes walk away. I can only say good things about is, our stay at the hotel and in Cannes was just great.

I booked a junior suite, I had initially discussed via email and over the phone the birthday celebration reason for our visit. I received in advance information about welcome drink and macarons in the room. Upon early arrival we were checked in (11 am) with access to the room at 3 pm. At 11 am I was told that the welcome drink is at 3 pm. Very disappointing to see that it was a jug of normal water with some lemons. In this warm weather we could have been offered this water at 11 am. It was standing on the bar all the time. This is poor customer service. In addition, there were no macarons in the room. I was told that they didn't have time to prepare properly the room! I also found that there was only one body lotion (for 2 people) and no conditioner. Upon request, the staff on the reception confusingly told me that they don't offer any. Following this, the bell boy said he'd run in the basement to look for some and shortly after he came with 2 conditioners. There was a Nespresso coffee machine in the room with no coffee. Only upon request on the following day, the reception gave me two capsules. After we departed I received a charge for 12 Euros. Upon departure I had confirmed at the reception that we didn't use anything from the mini bar, so I was surprise dot see this charge. Upon questioning, I was sent a bill (without a word in the email - no Hello, Mme, or anything) showing charge for candies from the Mini bar. As there were no candies at all upon our arrival, it made me think that when they said they didn't have time to prepare the room, they might have not replenished the mini bar, so I was not even aware that there were supposed to be any candies. I contested this charge by email and received no response. The day I after I called the hotel and I was told that I would be reimbursed. I have not received any reimbursement yet, so I wrote another email asking for a written confirmation of our conversation. No reply yet. I am still running after this hotel for this unfair charge. The birthday celebration was tarnished by this poor customer service of the hotel. The SPA was EXCELLENT! Extremely professional and knowledgeable staff. They knew their business and made us feel great! Huge Thank You to the SPA Ladies! You are the best!

Photos are accurate. My room was on the inside without a view but quiet. Very good value.

A perfect getaway that is centrally located. 10 min from La Croisette beach, nearby to the train station and all restaurants. There is an excellent supermarket two mins away. Very clean and inviting and friendly hospitable staff!

Nice hotel close to the sea and downtown

Great hotel, central location, nice rooms, and immaculately clean. The staff were extremely helpful and welcoming.

Very good hotel we enjoyed our stay