Hotels near Target, Canoga Park

I'll get the negative stuff out of the way first. When we entered the room we noticed that it was too warm, so we turned down the A/C a bit. It seemed to help, or maybe it was our imagination. When it was time for bed we wanted it cooler because we, like most folks, sleep better when it is cool We turned it down further and there was no improvement. I held my hand to the register and the air coming out was lukewarm, not cool. We called the front desk for maintenance. Nobody came. After a half hour or so, we called again. Somebody came. He brought a box fan that he put onto the floor. He also made an adjustment to the A/C and it seemed to start working again. In the middle of the night it got hot. The A/C had stopped working. The fan provided very little relief because it was on the floor. It should have been higher. We also found the linens and towels to be of lesser quality that that in similar hotels. As to the good part, the staff was friendly and helpful.

All the staff i encountered were very friendly. Parking is valet only but the valet guys always were quick to bring my vehicle (I never waited more than five minutes even when they were busy. The room was very comfortable and quiet which is my two musts in a hotel. Security was very visible which was comforting. I always travel with just a carry on so I always need to do laundry. The laundry area was very clean and cost just $1.50 per load. Breakfast was your typical waffles, cereal, and muffin variety but it was free so no complaints here. The bed was incredibly comfortable. I never woke up achy like you do sometimes in a different bed. My only gripe was the shower head (which seems to be a standard at all the Hiltons I’ve stayed at). It doesn’t put out a lot of water pressure but if you stand there long enough you’ll get clean eventually! Very comfortable place to spend the week.

The location is the only thing good about this hotel. If you stay in the back rooms there alot better then the frontvof the hotel. That needs to be renovated especially for the price of the hotel. The staff was friendly overall never had a problem

In Los Angeles, this level of hotel is very affordable at this price.

The carpets were filthy and the beds were so old we got back aches. Priscilla gave us a BS excuse that they are going to change the carpets....so what did that do for us? Absolutely nothing. The breakfast was fair but this hotel is running down. They won't even acknowledge a poor stay. There are homeless out side the hotel laying on the street

The room was very clean. I booked four nights, but my schedule changed and I couldn't cancel it. I couldn't understand it because I had stayed in so many hotels where I could check out early.

While there is a lot to recommend this new hotel, not everything is fully worked out. On the positive side, service by nearly all the staff was excellent. Being new, it has a modern fresh feel to it. Rooms are good size and well laid out Very important in LA, parking is free. It is in a residential area, very close to shopping and Porter Ranch. Housekeeping not yet been figured out. Even though it was just opened, they've reverted to the COVID habit of not making up rooms during the stay. With Marriott status, they may make up the room. During our stay, they made up the room twice and missed the third time. Also, a pile of dirty towels and a bag of trash was left in the hallway for more than 36 hours. Even after it was reported to the front desk on the first day. Notwithstanding, this hotel is still recommended.

Service and environment are very good. It is newly renovated and tastes a bit.

I’ve stayed at this hotel several times; never a problem until this last time. After checking into my room was watching tv; and eating my dinner when some other guest barges into my room with a key card asking what I’m doing in her room. I told her this was my room; I called the front desk who didn’t answer the phone after 20 rings so I went downstairs and yelled hello like 5 times before ANDREA came from the back . I asked to speak with the manager which she tells me wasn’t on property so I asked to be checked out or moved to a different room. She moved me to another room then I have someone on the floor above me stomping their feet or doing aroebics past 1Am so I had to move again to my 3rd room which ended up much better but this isn’t what I expect after paying nearly $200 /night I’ll try some other place next time .

Originally, I was very happy with my stay — the room was very clean and modern; no complaints in that regard. Great complimentary breakfast. They even had a super cute station for pets with water bowls, photos, bags, etc that I had taken a photo of to send my brother, who was staying at my house watching my two dogs—this is an important detail when it comes to my complaint. So, about that complaint. It comes after the stay where the staff member Jordan added a fictitious $50 pet charge to my stay. I called and spoke to the supervisor named Gabby (the individual who had originally checked me in) who stated that this particular staff member noted that they saw me with a pet upon checkout (absolutely not true!) and added the charge to my bill. I requested that they check their security footage because there is no possible way that I had a pet with me and this is an error. I had ONE suitcase with me that was carry-on sized and literally have proof from Instagram chats and stories with my brother that my dogs were at my house, 3 hours away. A simple peek at their security footage would clearly show them that I did not have a dog with me! She was not inclined to help rectify this error, so I've since contacted Hilton, who has now opened up an investigation and has refunded me these charges. Just a head's up to anyone who has stayed here or is planning on staying here — check your receipt that is emailed to you a couple of days AFTER checkout! Either they made an honest mistake and mixed me up with another guest, or they have a very dishonest employee that simply added a bogus charge to my bill. Regardless, the location was not willing to look into it after I caught it, and corporate is now aware. BEWARE!