Hotels near Crow's Nest Bar & Grill, Canton

I this was a business trip and it is one of go to hotels because it has a pool which is heated to a reasonable temperature. Very nice hotel, good breakfast. People very friendly. Front desk efficient and attentive. I find the staff very accommodating.

Although we did not stay at the hotel, we attended a cocktail party today for a family wedding. I want to say that this far exceeded our expectations. The manager Megan was the person who ran the event and she was outstanding in every way. She made us feel so welcome and spoke to each of us multiple times to make sure that we were never left with empty glasses. A few of the others had met her during breakfast they said, and she remembered them when they entered the party this afternoon. Now that is impressive! She was everywhere and went above and beyond. But I want to mention specifically that my grandson was very hungry and food was not included. Megan offered and went and turned on the fryers in the kitchen and made my grandson a side order of French fries even though the kitchen was closed! Now that is hospitality!!!! Next time we come in town we will stay at this hotel and we hope that we will get to see Megan again. We may even come in just to see her for breakfast tomorrow morning.

This hotel is a “Fair”field We just stayed. The hotel was good enough but nothing exceptional. The positives: it was easy to park and go in, the room was mostly clean but not totally, breakfast was ok, the staff were kind and helpful. The negatives: the air system was awful, our room was hot and muggy and we could get the air to ever properly ventilate and the windows are screwed shut, there was a pill on the floor which feels troubling in the hotel room, there was hair and dirty smudges on the wall of the shower, the sink drain was slow and I asked for it to be repaired and it wasn’t attended to. Also this hotel is constructed in a way where every door slam, foot fall and sound is audible. Mercifully people were quiet during our stay but we always knew when our upstairs neighbors were up and walking around their room. It’s a cheap hotel, it’s clean enough but you definitely get what you pay for.

I sincerely like this hotel and that’s the reason I’ve returned to it more than 10 times within the last 3 months! Excellent breakfast, very respectful staff and oh great location. There rooms are always very clean also. They charge as little as $87 plus tax for a kings bedroom with a living room and sofa! My only issue is why I have never been rewarded for being a consistently returning customer lol.

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu

I only spent 1 night here, and I was kinda prepping for a typical sort of crappy motel. Is it a luxury hotel? No, no one is gonna confuse it for that. But the room was comfortable, the wifi worked, the shower was fine, AC worked well and maybe most importantly for an airport hotel, the price was reasonable and there was a shuttle available. I really couldn't have asked for anything more in an airport hotel, frankly every major city should have this as an option and sadly that's just not the case, far too often you're in over $100 for the same room or worse. Of note, I clicked ”yes” an outdoor pool is available, but in reality their pool is totally out of commission. Didn't bother me, and in the upcoming months it won't matter, but if you wanted to take a dip, you can't.

I had nothing but problems with this hotel. I was only staying there for work and my job was paying for it. The first time I stayed there about a month ago, they told me they needed my credit card to hold a deposit. I was then charged for the room instead of a pending hold. I’m still going back and forth with their accounting department to try to get that charge taken off. When I stayed there the first time, they were also supposed to have a meeting room set up for me the next day. When I went to the front desk they had no idea what I needed. I showed them the contract my boss sent me and they took 30 minutes to scramble up a room last minute. I had to start my meeting late because of the hotel forgetting to set up the room. The second time I stayed, last night, when I go to check in they tell me there is no card on file and I have to pay for the room! I told them that’s incorrect and called my boss. The woman at the front desk called her boss too and told me it was settled but I needed to put my card down for the deposit. I told her last time they charged me for the room, she promised me that would not happen again. Now today, I check my statements and I have a pending charge for $100, the deposit, and a random $35 charge that I have NO idea what for! I’ll call tomorrow to try to get it settled but I just can’t believe the issues I’ve had with this hotel. I travel a LOT with this company and have NEVER had issues like this before!

Great hotel and clean with good amenities. Will be back. This is a good motel with a good price. Also very close to many shops and stores. Price is very reasonable as well. A new restaurant is being built next to the motel.

The hotel is right inside the airport, which is very convenient for takeoff, arrival and transfer, and is worth the price. However, the hotel does not provide free breakfast, and you can only dine in or order food at reflection, which is very different from other Marriott hotels. Check-in that night was at 12:00am, and there was no staff at the front desk. I waited for a while before they came out... The room I was assigned was next to the equipment room, and the cleaning staff would disturb my rest when they opened and closed the door in the morning.

The outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.