Rival Hotel Reviews

Aesthetically beautiful and well-physically maintained. This hotel is designed for pure relaxation as it is located away from town at an adequate distance but not too far from downtown. Very large pool and is well situated. PRO- View from all parts of the hotel is breathtaking (Mountain and Ocean). The hotel is clean in all areas. The pool can use a more consistent cleaning. Cons- Breakfast is beyond lacking. Omelets most days. No deviation from the menu whatsoever. Shockingly being on an island and no fruits are provided with meals. If you asked for fruit, the staff gives you the same look like you are asking for the sky. They appear to have a strictness on everything. We requested lime juice 4 days in a row and the staff gives you the deer in the red light look. And that part was extremely frustrating. WIFI in the room is non-existent, even when you are sitting in the balcony area. If you are in the dining room area, Wifi is good and that is basically it. No way to communicate with staff if you need something. You practically have to leave your room and go search for staff. Staffs have no decision-making power. Everything thing needs to be communicated with the owner. No electric power in the room between 7-6 pm, therefore is no AC. Transportation is extremely difficult after 7 pm to go downtown due to the location of the hotel. Transportation is extremely available if you are downtown and coming back to the hotel. The beach is front of the hotel is filthy. Don't even think of going down there to swim or relax. The little sand area is loaded with trash (Plastic bottles, bags, and other things).