ViewPoint Hotel

VERY HIGH END FINISHES AND SPA-LIKE

We had a largely enjoyable 4-night stay at the ViewPoint Hotel. My family and I stayed in a 2-bedroom suite in the older part of the hotel. The staff was kind and check-in was quick and easy. The views from the suite were stunning-- we especially enjoyed watching the waves crashing against the rocks during a storm. The front desk staff was lovely, very welcoming, and would assist with carrying items from shopping or running out to breakfast back to the room. A few issues: on the 3rd night the smoke alarm in the upstairs bedroom began intermittently beeping (about every 30 seconds). We called (an offsite hotel employee) for assistance and when the over the phone trouble shooting was unsuccessful, someone came to fix it in person (the battery needed to be changed). While they were quite pleasant it was unfortunate that the beeping keep us awake as long as it did and that there was no one onsite to assist. Additionally when we mentioned the issue at checkout there was no apology or real acknowledgment. Separately, one morning there was construction being done directly outside our suite-- workers placed large construction materials on the suite's deck blocking the view and were walking around directly in front of the suite (which has a wall of windows) which disturbed our privacy. We heard them say, "Oh, there is someone staying there" at one point so it was clear they had not been informed that our suite was occupied-- would be great if this had been conveyed prior to their arrival. We had previously considered returning during the summer months but the experience with the construction workers showed how little privacy would be on offer when the hotel is fully booked. Other than these things this was a lovely spring break from my graduate program and we may return for spring break next year.

One of my favorite places to stay in New England. I am a traveling wedding vendor and I go throughout New England every weekend throughout the year. I stumbled upon this place about 8 years ago while working a wedding. I have came back every year since. I have enjoyed watching it develop and expand. The rooms are immaculate and every single one has a beautiful view of the Nubble light house. You can walk down to the light house or drive. If you’re looking to get married, this is definitely one of my all time favorite spots, I would suggest any bride to come here ! Perfect for Couples wanting a romantic get away, or even friends wanting a large space to settle in after having fun in Ogunquit. (Ogunquit is about a 10-15 min drive)

Loved the property. I had a wonderful solo trip for a couple days. The ocean view was beautiful and very peaceful. I was able to workout in their workout “house”. Very cute space. Even though it was mid winter. I was able to enjoy the warm sun in the morning. Take in the peace of the town on off season. Will definitely be back!

There were no amenities to include obtaining snacks or food, and there was no staff person available in the evening or early morning. The view from from our room was amazing.

This was a 1 nught getaway. It was a perfect getaway with an even better view.

The viewpoint was definitely worth the money to stay there with a beautiful room with an exceptional view..

I stayed at this hotel last weekend. This was second visit and this time the experience was terrible. I booked a luxury suite with king bed. I paid a total of $507 for one night. The room I was given did not have any kitchen. Not sure how that can be a suite. I stayed at a condo style suite in February that is fully equipped with a kitchen and laundry facility. I paid $250 for one night at that time. This time I was traveling with my child that is why I booked the same kind of room. But the room I was given had none of those amenities. No microwave and no stove to warm up food for my kid. They gave me the room in the hotel's website. It did not have any kitchenette, no microwave, only a wine cooler. A microwave and fridge is important when we travel with a child who was with me during check-in. The room we stayed in did not have any cell service from both AT&T and T-mobile. There was no phone in the room to call the reception or the emergency number they have given us. The hotel description says that they have a restaurant on site. But without a cell service or room service phone there was no way to call anyone including the emergency number. They had a WiFi network but it was not secure. There was no privacy acknowledgement and we tried not to use the WiFi network due to privacy concerns. The room had a great view. A lot of tech amenities but no cell service or secure WiFi. The room did not have a phone to call the reception or room service. There was no dresser to put our clothes in. No microwave and proper fridge (only a wine cooler). It took us forever to figure out how to get inside the bathroom and it was not easy to figure out how to close the blinds on the glass bathroom wall. It is a huge privacy issue when we travel with kids. When we got in the bathroom there were dirty towels on the floor with stains. The smart TV had Netflix app but instead of a kids account there was an account name "keenks". I had to make sure my kid is not exposed to any rated videos. There were no restaurant leaflets that we could order food from. The hotel has safety issues. They have Exit marked with lit. signs but no way to access the exit. The doorway was locked. Not sure how to evacuate at the time of emergency (maybe Tsunami). The grounds were not well lit. It was rainy night and could have caused me and my child have an injury due to fall. I have left both voicemail and text messages on their emergency line but they never got back. Not sure what they mean by emergency. When I told the management about the issues next morning they treated me pretty badly in front of my child. I felt threatened and my child was terrified.

This place is amazing