I’ve stayed there numerous times but this time the receptionist (namely Olga) was unfriendly and just complained the whole time about going home.
I arrived early at 13:30, and she was on the phone for quite a while. She then said check in is at 2 and no rooms are ready, so I happily waited in the dining area, understanding that I had arrived early. After 2pm she said there were still no rooms available. The next shift arrived at 2pm, and Chloe took over after hand over. There was immediately a room available and I then checked in around ten past. Chloe was friendly and efficient.
The hotel is under renovation and noisy during the day but that’s not an issue at all for me. Other than that, the room was perfectly clean and my stay was enjoyable, and I will stay there again.