One&Only Cape Town

This hotel was absolutely beautiful but definitely a bit overpriced. The rooms are beautiful and spacious but we were a little disappointed with the housekeeping as there was bird poop on our balcony floor and even after telling them to clean it they didn’t. For the price we definitely expected more. The location is perfect for shopping and the aquarium. Breakfast and room service food were all very good.

We just spent 4 nights at The One&Only and we didn’t want to leave. We’ve stayed at nice hotels before but this one far exceeded our expectations. The facility and rooms are what you would expect for a 5-star but the service was far above anything we’ve had in a hotel. The staff were genuinely engaged with all the guests, we were greeted with a smile from everyone and they all made sure we were happy and not in need of anything. We showed up for breakfast 20 minutes before they opened (without realizing it) and nothing was said except “we are sorry for not being ready” ! We are the ones that should be apologizing. The breakfast was spectacular, there wasn’t anything that was not available and my poached eggs were cooked perfectly every day. The rooms were large and comfortable, after we figured out how to work all of the lights! The bartenders, specifically Alton and his co-worker, (we didn’t get the young man’s name but he made a great whiskey sour!) took care of us each evening while we had drinks at the bar - wonderful service! The location is great, Table Mountain as a back drop and right near the waterfront, we also walked to the Bo Kaap neighborhood. A great place to stay, highly recommend.

The spa is an amazing experience But the cherry on top was the whole staff and especially Elton the bartender. He makes the best Old fashion in all of S.A because of his experience. I definitely recommend this place because of safety, Professionalism, and friendliness. The food is amazing, the chef takes you through a journey of herbs and spices that will keep you wanting for more. The steak and lamb are 100 percent worth it.

I was greeted by the sound of the piano and friendly faces, direct to my seat, with a view of Table Mountain and the water. The server Ashley made us feel at home and catered to us perfectly. His recommendations were much to my liking and his kind manner very much welcomed. We are definitely to return for more of such great service. Well done!

Visited for drinks in Vista Bar and the service was incredible. A manager took the time to show us the beautiful resort. Truly out of this world. From entrance to exit the design value of the hotel and the welcoming and friendly service from the staff. 100%

The BEST hotel in Cape Town. Beautiful, modern, with incredible service and attention to detail. Food was excellent at breakfast, the rooms were large and spacious. The spa was a delight with great facilities and one of the best couples massages we’ve had. Location is amazing, only a few mins walking to the V&A Waterfront. The front desk was knowledgeable and helped us secure tickets to visit Robben Island and then a helicopter tour, even after we checked out. It is among the best hotels we’ve ever stayed at.

My wife and I visited the One and Only for an early light meal yesterday evening 5 June. The bar and 24 hour eating space is beautifully designed and decorated. A wonderful guitarist/singer provided perfect background entertainment. The service by Aubrey, his recommendations, and the quality of our meals, all were excellent. Thank you Aubury!

Absolutely beautiful. We only stayed for one night but wish we could have stayed longer! From start to finish the hotel was amazing. The room was gorgeous and they went above and beyond to celebrate a birthday for us. The breakfast buffet was unreal with tons of gluten free options. The location was very touristy and walkable! Everything was so luxurious and will definitely use One&Only again.

We arrived in Cape Town to start our South Africa adventure and we were delighted with this hotel. Such a lovely warm welcome, and then we were simply blown away when we got to our room. Beautiful views over the marina and looking out at Table mountain.. just wow. We stayed 4 nights, service throughout the hotel was brilliant and breakfast was a delight. My lasting memory is lying in the bath with a glass of Prosecco looking out at Table mountain with blue skies.. a perfect moment in time. Location is perfect.