Cape Town Hotels with Airport pickup service

We have been staying here for several years and I have to say that sadly this hotel has lost its personal connection with guests. We didn’t feel like returning guests but more like strangers and it was purely business from the hotel. We have such wonderful memories here sadly clouded by new staff who have no idea how to connect.

We have a nice stay in the hotel. Minimalist and spacious. We can see the sunrise from our window every morning. Staff are friendly and helpful. The only problem we have during our stay is the water pooled under the sink after taking a shower that stretched to the toilet closet. Apart from it all is well. Affordable food but great choices. Free shuttle from hotel to Waterfront and back. Coffee shops and other small shops are nearby. And a portion of the famous Table mountain is just right above us.

Amazing views and wonderful location. Service was good and the staff were all very friendly. The breakfast was top notch, will definitely come back to stay for the breakfast! Best breakfast hotel in South Africa!!

The hotel was out of this world.The staff were friendly and extremely helpful .The hotel’s cleanliness was breathtaking .My room was nice and spacious The hotel bar has an outside are where you can chill and have a cocktail .The hotel also has a restaurant,you don’t have to order in or go out to eat because the food was very good .I cannot wait to be back and experience the pool area

I took my sister on this trip to Capetown. Everything was awesome. The service was top tier, from the concierge assisting us with local places to explore , to the on sight restaurants. I’ll definitely come back in the future. I was just disappointed with the hair on the bathroom floor upon checking in. We also had to request robes & sleepers as opposed to finding them available in the room.

Location was a bit walking distance from waterfront. And the roads were under construction, it was not easy to access Uber or cabs. It was also the convention time, the hotel was packed. Breakfast hours were very noisy and food was soso. It would be a great location for business travelers to the convention centers. Staff were all very friendly and quick checking in and out. But besides the hotel, there was nothing nearby to do at night.

The hotel is in a great location, only 300-400m away from the visa center, and it is very convenient to apply for a visa

I had to stay at this hotel for 2weeks due to the strike. It was amazing. The service was lovely from the ladies at the desk (especially the one with the dreadlocks) sorry forgot her name. The guys that park the guests cars were always friendly,welcoming and helpful. Would definitely visit again. The gym facilities were my highlight.

Advantages: It is close to the waterfront, the room is okay, and the space is large, with a separate living room. Disadvantages: Although it is close to the waterfront, the front and back buildings perfectly block all the landscape, and the waterfront and the Table Mountain cannot be seen. The worst part is that the hot water in the room is not automatic. My partner and I turned around for a long time and found a button. The water wasted for a long time. One person finished washing the other without hot water ... The worse thing is, A 1,000zar deposit was charged. My partner and I forgot to take the deposit when checking out, and they did not remind me. Then we took the deposit bar to retrieve the deposit, saying that the envelope in which our deposit was placed was missing, and we asked him to adjust the monitoring. One of them said that they could not take money from other places, but that the person in charge of the monitoring room was not there. We have to wait for the buddy who checked out the next day to come to work to pay the deposit. We also left our contact information and said that it resolved it and called us, but we did n’t call until the next day. Fortunately, we did n’t rush to rush the plane that day. The next day we went to get the money and the little brother took it out. 1000zar returned to us. I think as a hotel, the deposit bar is the proof that you owe the customer money. No matter where you keep the deposit, it should be returned unconditionally at the first time. If you do n’t lose your envelope, do n’t dare us. Those who check in must remember to take the deposit bar, we are fortunate to save it this time, otherwise they will be hacked. As a large hotel, the quality of employees is very problematic.

We were allocated an occupied room. We checked in, a room was allocated to us, the porter and ourselves all went to the room, the porter opened the door with the key provided to us. Then BOOOM...the occupant of the room was still in the room. He was shocked and we were shocked too. It was all a shocking experience. I don't know how such an elementary mistake could've been made at a Marriot Hotel!☹️🤷🏿♂️