Hotel Vale Do Navio

Toooop.

Perfect for a stay on the Island

The + The rather generous buffet breakfast The indoor swimming pool and the gym The very decent bathroom The parking The staff very pleasant and understanding The - We had a room where the noise was very unpleasant. So we just asked to change rooms. Not having been able to enjoy the restaurant because of the New Year

Limpeza do quarto muito bom, Mas as portas não têm muito isolamento de som.. e ouvimos muito as empregadas a falarem alto nos corredores ou/e muito barulho que não nos permite descansar.. Boa Vista , muita higiene e bom pequeno almoço e boa localização

The hotel is nice but it doesn't deserve the stars it has. In my opinion, it needs a general update. The hallways leading to the rooms look dark and old. The rooms are spacious. The bathroom needs renovation, the light gives an unwelcoming tone and the bathtub is a danger, it is difficult to access and very slippery. The sink drain did not drain well. There are soap dispensers at the sink and in the bathtub. The bed is not uncomfortable but the pillows are, although there are a couple more in the closet. The room we had had a sofa and a table with two chairs. The upholstery of the chairs has stains and so does the sofa. Even so, the cleanliness of the hotel in general is excellent, everything is very clean. The hotel has a cleaning policy in which they do not come to clean the room unless you ask. For every day that the room is not cleaned, they give you a discount of €3 (per room) to consume at the bar. In the room there is a Nespresso and tea, but if you consume it it has a cost. There is a refrigerator too. The spa area is very old. It is actually an indoor heated pool and two mini saunas. The gym machines and equipment are very old. Despite what I have read in other comments, I consider the quality of the food to be good. In my opinion, there is a variety of breakfast: there is sausage, eggs, bacon, scrambled eggs, cut fruit, cereals, skimmed milk, whole milk, almond milk, lactose-free. Four Nespressos, another coffee machine and a juice machine. There are teas, cocoa powder and a variety of different breads, 4 or 5 different types of jam, a huge jar of Nutella, as well as different types of cakes and pastries every day. In addition, there is also fresh cheese (delicious by the way), tomato and lettuce, yogurt,... well, whoever says there is no variety, I don't know what else they need for breakfast... For dinner, there is the option of doing it in the restaurant itself (where breakfast is served and you have to reserve) or in the bar area. Of course, the cards are different. There is a recreation area next to reception, with a chess table, billiards and table football. It has free outdoor parking. The hotel's strong point is undoubtedly its staff. They are all charming, they always have a smile for the guest, and that is appreciated. They always try to understand you and help you. The location of the hotel is good for visiting the island. It is just 20 minutes by car from Ponta Delgada. The town is quiet and has bars, a supermarket and a gas station. In short, although it needs renovation, it is not a bad hotel.

For a night in low season, €61 with breakfast included is expensive. The photos of the hotel show a jacuzzi and this one does not have one. Heated indoor pool? At this point it should be more controlled. The pool changing rooms with windows close to the ceiling that were impossible to close, making it freezing cold. Bathrobe for €5? This doesn't make sense, because it's not a deposit, it's just to pay! Just one person at reception working alone? Inadmissible. Snooker games room at €5/hour also doesn't make sense. Very poor breakfast. 1 month ago at the hotel belonging to the same group, without a doubt, a much better and different experience. In this case, everything was paid for!! Not in the other. Not to mention that when booking, a double bed and a higher floor were requested as a preference and neither a double bed nor a higher floor. For those who want a weekend to relax and enjoy, I don't recommend it. For those who need a €3 discount at the bar, just say that they don't want to clean their room... Anyway, great for those who just want to sleep and have an experience on the island.

What can I say. It was simply spectacular. cleaning and top 5 star service.