Best Hotels near Crystal Garden, Capital

The staff were outstanding in every way. We had to extend our stay a couple of times as we were in Victoria for a family emergency...no problem at all! They were caring, considerate and kind. Coffee was fantastic, excellent room service with fresh towels and face cloths daily, quiet, free on-site parking, excellent wifi, close to restaurants, and the hospital. Price point was unbelievably low considering the value and service!

We chose this hotel because of the price, location and free parking. Although the previous reviews were in part not good. At our arrival we were pleasantly surprised - the entrance area is very invited. The reception was very friendly, we received some tips that have proved very valuable. The room was modern, just a little small. There was a balcony with view of the empty pool. Specifically positive to mention is the bathroom. All very modern, heated mirrors and a flat shower. By the way, with the car, it is just a few minutes to the center.

I had called 9 hotels prior to this booking searching for a suite option that allowed my mom and adult brother some privacy and no one being stuck on a pull out sofa. Chateau Victoria had a great layout option at half price of any alternatives I could find. In addition to that, the customer service agent I spoke with, Heidi, was a breath of fresh air to converse with. Unlike previous hotels I had called, Heidi asked logical, relevant questions, and listened and responded in a helpful manner to all inquiries that I had. She was knowledgeable, polite, and made booking a breeze. I will definitely book at this property again.

The hotel in general was alright. Nothing too special or fancy. There was a good restaurant at the base called Bin 4. What makes this hotel not great is that from the time that we were there (3 nights), 4 car windows were smashed and broken into including our own car. There was nothing in the vehicle. It seemed just to happen for the purpose of breaking something. The worst part is the day if we had to do a 7 hour drive home taking the ferry and the Coquihalla. The hotel says there is 24/7 security and people at the hotel which just doesn’t make sense for so many vehicles being broken into. Of course the hotel isn’t ‘responsible’. May not be the place you want to stay and certainly don’t leave anything in your car.

We were traveling with our three granddaughters for a graduation High Tea adventure. We picked Victoria BC and the Delta Marriott and we’re very pleased. Our Black Ball ferry delivered us to Victoria before check in and the desk clerk had rooms for us. The water taxi from the ferry port/Empress stop took us right to the Delta stop with all our luggage. The Rooms were comfortable, the Club Room worked out well for our large party and the server in the bar on the evening of June 29 has the best customer service. Taxis were ordered, directions happened, what a great visit to Victoria BC

I found the hotel staff very friendly and helpful. Not too far from restaurants or shopping centers. The room was clean and surprisingly quiet for a hotel. We really liked the bathroom. No complaints. Would stay here again anytime.

I had another great stay here. The valet was super friendly and helpful, and check in was a breeze. Front desk agent was very sweet. My room was clean and comfortable and I had a really nice view. This is my new go to hotel in Victoria. I also love that there’s a Starbucks in the lobby.

We came as a small group for work retreat. They have spacious suites where we had 2 to a suite each with own bedroom and bathroom with shared kitchen and living room. Super location. Food is good too and front desk staff is friendly. Would come back again.

Booked for my wife and I to spend some time away exploring the Victoria and area. I initially booked the ”Petite Suite” which was just a bit too cozy for us (my fault - didn't read the details). Despite the busy time, the desk staff were incredibly gracious and worked to accommodate a swap to a larger room. Unfailingly helpful and polite - they made our stay. The actual Hotel is ridiculously charming and cozy, and ideally located within walking distance of various parks, pubs, restaurants, etc. When we come back to Victoria, we'll be at the James Bay Inn!

This is such a fun hotel! It’s near some busy roads, a mall, and a bunch of restaurants and such, which I guess is nice, but it’s pretty noisy and you’re not going to get a great view from your room or anything. BUT! Where to start? The rooms are clean. My kids and I loved the comic book, stickers, yo-yo, and rotary phone in our room. The hot tub is a little small, but guess what? You can soak in it and keep an eye on your kiddos as they enjoy the indoor/outdoor pool and water slide! Inside the lobby, you can find myriad board games, ping pong, “bowling,” Wii, and even old school typewriters in which you can pluck out that novel you’ve been keeping in the back of your head. The lobby Coffee is better than any in-room coffee another hotel might offer. And speaking of the lobby, the staff here is 110%! I got what I thought was an automated text asking how my state was so far. I said “meh” because we had just checked in and I wasn’t impressed with the area. I got a response from a real person right away!She provided answers to my questions and concerns and even delivered earplugs and silverware and cups to my room later when I needed them! When I was teaching my kiddo how to use a typewriter, the front desk staff didn’t hover over us or anything, just let us do our thing. Last, the little restaurant (open for breakfast and lunch) has a killer breakfast menu and such friendly staff!