Cardiff Executive Apartments

This property is very convenient when we go to Newcastle. The bed is very comfortable and the tv quite large. The lounge is ok but starting to show signs of wear both in comfort and appearance. Unfortunately the unit is starting to show its age a bit with cracked floor tiles, damaged blinds, marks on the walls and loose power points. I had to wait an extra 1.5 hrs to get into my room as several cleaners had called in sick but I must comment on how lovely the girls cleaning our room were and did their absolute utmost to get me in as quickly as possible.

The property was very moder and attractive and comfortable beds

Friendly but Poor communication and unorganised - called several times to obtain access pin and if room was ready but received conflicting information and room was not ready on arrival at 7pm. Beds were made but in incorrect configuration and sofa was not pulled out. No spare blankets or towels. Floors were not mopped. Shower screen was broken and unsafe and bathroom smelt mouldy. Gas cooktop did not work and cooking pans were old and needed replacement. Main room lamp had no globe. Main TV didn't work. Kitchen bin cupboard smelt of cigarettes. Outdoor deck full of leaves and cobwebs and outdoor table and chairs were dirty. Parking was extremely tight and not enough turning space to use garage. Wittnessed other guests arriving with same issue of room not ready and unable to park car or turn around in driveway. If these issues were rectified or communicated better it would have been nice place to stay.

Very friendly staff

Property was fine but the garage is tiny and was impossible for us to park in (in an Audi Q7 with a tow bar.

Good sized property

Lovely big rooms and convenient to where we needed to be. But you need to pack own sheets and towels as these were stained. When we complained we were told that they would be changed. This didn’t happen. We also had dirty dishes in the sink. If the rooms had of been clean it would have been a great place to stay

Comfortable accommodation

Excellent communication prior to arrival. A nice clean unit that was easy to access with plenty of off street parking. The only thing I’d criticise was the spider webs in the bathroom around the window, otherwise a clean and comfortable place to stay.