Guest User
October 17, 2022
This is the first time I've experienced an incident like this and I've used several Traveloka ticket applications. Com agoda. There was something like this recently on the trip. Actually, I intended to stay in Santa Monica on my voucher and Santa Monica. After arriving at the Santa Monica Hotel, it turned out the address was different. Based on the address listed, the hotel is not Santa Monica but Albero, I was disappointed. Moreover, the service from the application is annoying and not cooperative and tends to be inconsequential.
At the Albero hotel itself, I got rooms 1204 and 1205, the toilets had lots of worms, not just one or two, but lots of them, it was clear the toilets weren't comfortable. The swimming pool fountain doesn't light up, the windows don't have curtains, breakfast is also in my opinion, the sweet taste dominates. But if the view and location are ok, it just needs improvement.
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