Top Hotels with Gyms in Carlisle

Swimming pool still not open at the hotel. Smelt like done one had been smoking in the bathroom prior to our stay.

After a long car journey it was wonderful to arrive at this elegant and welcoming hotel. The reception staff, Neil and Chelsea were friendly and very efficient. We had a delicious dinner and the bedrooms were very comfortable. Breakfast in the dining room was perfect thanks to the attentive care of Sue, a really lovely member of staff. We were only staying one night but would have loved to have stayed longer.

The morning after the night before. It gives me great satisfaction to be able to pen a review of all things positive. Only a 1 night stop over en route to Scotland from Manchester. On arrival, front of house team Theo and Mel excelled. After a breeze of a check-in the first thing I noticed was the beautiful, spacious and most importantly clean Restaurant and bar area. Anybody staying here will not be disappointed. Thankfully dogs are welcome but kept away from main eating areas, a rule we were happy to adhere to. Theo in particular is a staff member Ibis/Accor should be extremely proud of. He was very knowledgeable about the chain and I could imagine all things Accor would be his specialised subject on Mastermind. I have stayed at the Travelodge down the rd and for a hotel of the same raring, the Ibis is streets ahead. I hope Management take the time to read this review and reward staff members (Accor)dingly. Well done!!!

Low budget - hotel decor dated - windows old and badly painted. Welcome was friendly and helpful. Bar but no evening meals or lunches. Next door to Carlisle Railway Station on one side and Costa Coffee on other side. Several stairs to get up with cases. Single bed was surprisingly comfortable and surprisingly cosy. Small bath and shower - lashings of hot water. Breakfast adequate - a bit of everything. Bacon was dried out by 7.30am but sausages were delicious. Solid fried eggs on offer. Mainly tinned fruit with apple and yoghurt. Ubiquitous coffee machine…. Instant is better .. but they are all doing it. Juice and fresh milk on offer. Small selection of cereals. My room was cheap - noisy outside… the car park had replacement coach services… but worst of the swearing and shouting stopped around 1.00am. Hotel was warm and dry. A small lift for one with luggage. Staff were very kind - left my luggage in a locked room while I went to get my hire car. At half the price of similar low-facilities hotels I was happy enough. Might do without breakfast in future and go to Costa.

Myself and my partner booked a 2 night stay here for 28th-30th September 2022. We left the morning after the first night despite it being a prepaid, non refundable booking. The room was worn, creaky (sincerest apologies to whoever stayed in the room below us) and the tv looked like it had been bought in a second hand shop. The window would only open a few inches but wouldn't stay open and the room was like an oven, even without the heating on. The only good thing about the room was that the towels and bed linen were clean. It was a tiny cupboard of a room, and given how we'd booked weeks in advance, you'd have thought we'd have been allocated a much better room - if there was such a room. The hotel wasn't exactly full. I didn't need to see the room stats on the PMS to know that. Also, having worked reception in 3 city centre hotels in Newcastle, I was amazed that the room key has a key ring with the room number on it. If we'd mislaid the key, anyone could've gotten into our room. The reception staff weren't exactly paying attention. Time for an upgrade to swipe cards there, I think! As for the staff - we weren't impressed, although the girl on nights was smiley and polite, and was much more the type you'd hope to have greeting you at reception. The staff on reception when we arrived, however, could benefit from being a lot more personable. They weren't rude or impolite, just not very welcoming. Overall , we were very disappointed with our choice of hotel (and destination) and won't be back. Do yourselves a massive favour and pour some money into a refurb, and some customer service training for the reception staff (or take their example from the girl on nights).

I stop here semi regular for work and it is always a pleasant experience. The staff are always top tier, friendly, helpful, good conversation. I cannot fault this hotel it’s location is perfect for the town centre and also to get back on to the motorway. One of the staff Kieran always has a smile on his face and greets everyone as if we are old time friends which is a nice touch. I had a query for him this past week regarding a future booking and he couldn’t do enough to help me and reassure with it. Great asset to the team If you are looking for an affordable comfortable hotel look no further than here. The beds are comfortable, room’s cozy, breakfast in the restaurant is always nice too.

Ok. I was advised about the extra price for the leisure facilities. And the staff were extremely friendly and professional. But the entrance into the hotel was a step back in time. There was a boxing event on and most people in reception looked like they'd just been in a fight. The micro climate was like table mountain in Cape Town, but cause by the hoards of below freezing miniskirts chain smokers standing outside the door. The thumping music and what I imagined to be a sequined dinner jackets compare stopped at around eleven. It wasnt until 2am when the foul mouthed drunk started ranting to his friend outside my door. The pool is small. But warm and clean and again... friendly. The problem here is not the staff, but the owner who is taking the rewards without putting money back into the structure. Let's not discuss the carpark. Ok you twisted my arm. Cars crammed in but not enough room. Pot holed and badly played out. We ended up parking in the overflow next to Carlisle's sexuall health clinic. Just a short walk from the hotel. If you want cheapest around... for the night we booked... this was it.