Carlisle Station Hotel, Sure Hotel Collection by BW

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Carlisle Station Hotel, Sure Hotel Collection by BW

Court Square, Carlisle, CA1 1QY, United KingdomView Hotel Details
Carlisle Station Hotel, Sure Hotel Collection by BW
Carlisle Station Hotel, Sure Hotel Collection by BWCarlisle Station Hotel, Sure Hotel Collection by BWCarlisle Station Hotel, Sure Hotel Collection by BW
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Carlisle Station Hotel, Sure Hotel Collection by BW Guest Reviews

3.8/5
Good
109 review
Verified reviews
Location3.9
Amenities3.8
Service3.7
Cleanliness3.7
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(2)
Awesome stay(5)
Guest User
Executive Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Very spacious room with comfy beds , got abit cold through the night but warmed up after abit
Response from Property: Good Evening,Thank you so very much for your lovely review of the Carlisle Station Hotel. we are thrilled you enjoyed your stay with us - it gives us great confidence as a team to know our guests are receiving the best experience possible. We hope you will return to stay with us again some time,Kind Regards,Fern - Front Office Manager
Guest User
Standard Room, 2 Single Beds, Non Smoking
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Everything was A1 .Staying again soon
Response from Property: Many thanks for the great review. Hope to see you again
Franfromivegill
Standard Room, 2 Single Beds, Non Smoking
Stayed in Oct 2022
Solo travelers
11 review
4.0/5
Very Good
Posted on Oct 28, 2022
Low budget - hotel decor dated - windows old and badly painted. Welcome was friendly and helpful. Bar but no evening meals or lunches. Next door to Carlisle Railway Station on one side and Costa Coffee on other side. Several stairs to get up with cases. Single bed was surprisingly comfortable and surprisingly cosy. Small bath and shower - lashings of hot water. Breakfast adequate - a bit of everything. Bacon was dried out by 7.30am but sausages were delicious. Solid fried eggs on offer. Mainly tinned fruit with apple and yoghurt. Ubiquitous coffee machine…. Instant is better .. but they are all doing it. Juice and fresh milk on offer. Small selection of cereals. My room was cheap - noisy outside… the car park had replacement coach services… but worst of the swearing and shouting stopped around 1.00am. Hotel was warm and dry. A small lift for one with luggage. Staff were very kind - left my luggage in a locked room while I went to get my hire car. At half the price of similar low-facilities hotels I was happy enough. Might do without breakfast in future and go to Costa.
SHAOL CHEN
Standard Room With Single Bed, Non-Smoking
Stayed in Nov 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 10, 2022
Good But the TV is a bit old and the layout is a bit strange but still convenient.
Dayuan
Standard Room With Single Bed, Non-Smoking
Stayed in Jul 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 9, 2023
It is just satisfying enough
Response from Property: Hi,Thank you for the brilliant review of our hotel. We are so happy you enjoyed your stay and hope if you stay with us again it can be just as satisfying then,Kind Regards,Fern - Front Office Manager
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in Aug 2022
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 6, 2022
Great location, comfortable bed, friendly staff, adequate amenities
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in May 2022
Family
1 review
4.5/5
Great
Posted on May 29, 2022
Really nice place to stop thanks
luilui曼漫遊
Standard Room with Double Bed-Non-Smoking
Stayed in Mar 2024
Family
9 review
3.7/5
Posted on Apr 1, 2024
The location is very convenient, right in front of the train station. First, there was a problem with the service. I booked a double room and was given a single room. I was asked to change rooms after I left. Second, the room was very dark and old, the facilities were dilapidated, and three of the six lights were broken. The carpet is horrible. But the beds are very comfortable and the facilities are complete. Thirdly, hygiene needs to be improved and the bathroom smells bad. Fourth, the hot water from the bathroom shower head is not hot, but the water from the water pipe is normal, which is very strange. Fifth, because there is a bar nearby downstairs, it is very noisy at night. In summary, there is nothing to choose from except convenience.
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Guest User
Standard Room, 2 Single Beds, Non Smoking
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 29, 2024
It's a great hotel, right in front of the train station. There are many restaurants, supermarkets and shopping malls next to it. It's a ten-minute walk to the castle, so eating is very convenient. The hotel room was very clean and the waiters were very friendly.
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Response from Property: Hi,Thank you so much for the amazing review of our hotel. We are so pleased you had a great experience with us, I have shared your wonderful comments with the full team. We hope to see you again some time in the near future,Kind Regards,Fern - Front Office Manager