Homewood Suites by Hilton Indianapolis Carmel

Jacuzzi was out of order. The room smelled musty and was not very clean. It was very quiet there and the breakfasts were decent.

Clean, comfortable. Breakfast was accpetable. They allowed me to check in a bit early. Very conveniently located.

My two-night stay at the Homewood satisfied all my expectations, and although my expectations for a hotel are fairly lenient compared to other reviewers, I still hold any place to high standards. And here was great nonetheless. - Location: Off the Meridian Street highway and close to 465. Central to Carmel/northern Indy businesses, shops, restaurants, and attractions. - Atmosphere: The lobby was well-kept and clean, and vibes were warm and colorful throughout. - Service: Sherry at the front desk was fantastic, and everyone with whom I interacted showed their passion for customer service. On my first night, I forgot my iPad charger, and Sherry brought one up for me to borrow for a few hours—I would have preferred to have kept it overnight and returned it the next morning, but no big deal. - Amenities: Typical Homewood amenities, most notably free breakfast. Some evenings there are Drury-style kickbacks and social events. This particular property has a great courtyard with a pool, grill, and relaxation areas galore. - Rooms: My room was spacious (all rooms are suites, of course) and of an extended-stay style, which you will always find at Homewoods. Despite an older building, I found my room to be perfectly clean, minus a few tiny stains on the bathroom floor and carpet. It was also very quiet. - Value: Usually rates will reflect excellent value here. Will return next time I need a hotel in Carmel!

No water for part of the day. Hot tub closed a day. A grocery store was holding job interviews and zoom meetings in the lobby, making us uncomfortable to be there. Ice from the vending machine had dirt in it (all 4 times we tried it). Hallway was never swept and had dirt in it. Trash cans in the common areas were always overflowing. Bed, couch, and especially the pillows were uncomfortable. Evening reception was canceled. An employee was on the second floor and asked me if this was my room - I said no I was down a couple doors to which he responded I knew you were around here (very creepy especially since I hadn’t seen or had an interaction with him prior to this). We had no housekeeping at all - I had to ask for trash bags at the front desk. The kitchen was poorly stocked - no washcloth, one wine glass, 2 regular glasses. I would not recommend this hotel.

Fair property for the price. Staff were friendly at check in, easy to park and check in. Centrally located. Our room faced the highway and we heard road noise all night. Breakfast is standard hotel breakfast; my kids enjoyed the waffle maker. The property is not new; there are small things that would make it much nicer. The vinyl ottoman/table had stains on the sides that would have easily been wiped, the wallpaper was peeling off in the bathroom, the window had streaks running down them (not sure what it was) and the carpet had not been cleaned or vacuumed. Beds, bathroom and kitchen were clean. If in the area again would probably try a different hotel.

Check in was quick

Our shower was not working the first night I called the front desk three times. The shower was on but was stuck on cold could not get to turn off. No one come was told there was not a maintenance person overnight. Shower ran full blast all night. Was upset after a full day of travel was looking forward to a night hot shower before bed.

Very clean, great staff, would highly recommend