Best Hotels near The Original Factory Shop, Carnaby

Stay here regularly when in the area for work. Beds are comfy and the rooms are warm. Location is great.

A good base & well located at the top end of Bridlington, about a 5 mins walk from the nearest beach. Welcoming staff; rooms with en-suite bathrooms; very comfortable bed; tea/coffee making facilities; free WiFi; remote control tv; small selection of toiletries available, etc. And well priced if truth be told. Live entertainment and karaoke on most days of the week in the downstairs bar area - although I don't recall hearing any noise after say, 11.30 pm/midnight during my 2 night-stay. Granted, no breakfast is offered in the price, however, there are more than ample near-by cafes/eateries that offer a wide selection of breakfast/brunch options. You won't go hungry as such! Within 10-15 mins walking distance of the Bridlington Spa (i.e. dance hall, theatre and conference centre) as well.

Firstly, when arrived it was a nice-looking old building. It did seem to be a good choice from *********** web site. Then at check-in we experienced the first indications that it would not be the perfect first family holiday planned in 4 years. During the check-in process it was found that the allocated room for my parents in their 80's was actually a 2nd floor room up a spiral staircase and when we said this was not practical as my Mum could not go up the stairs one of the owners said we should have mentioned this during booking. Maybe true we should have asked for a ground floor room, but nowhere online did it say the rooms had spiral staircases, (I did read others found this an issue). Anyway, we were allocated rooms and then just relaxed with visiting family before dinner. Before dinner we sat in the bar area, which was traditional and old, but a bit cramped for larger groups. Anyway, we had a drink and ordered our meals ok. Then to the dining room we were told we could sit down at our table which was ready except for the wine ordered which we pointed out to the waiter. After some time, the starters arrived which were all very nice, however the wine still after a few reminders still hand not arrived. Maybe the young staff forgot or were a bit too busy to remember to bring and serve the wine ordered. Anyway, eventually the wine did arrive after another request and before the main course. For the main course 4 from 5 meals were very nice, however my father's dish was not nice at all, and he could not manage to eat it. The waiter was informed, and we said ok, nothing else needed as by then we had all finished the main course. It was when the owner came later that the inquiry into the disappointing main course developed more to an argument than dialogue to which we decided it was best to stop. So, at this point we finished the meal and decided not to order coffee or desserts and just retire for the evening. But then when walking from main building to the coach house bedroom the lady owner stopped us in the carpark to basically complain at us. At this point my parents in their 80's were almost crying and scared for this provocative behavior and wanted to leave immediately which due to drinking during dinner we could not do. We decided not to stay the 2 days booked and the following morning, we packed and checked out as early as possible, which was 8am, (we were prepared earlier but the main building was locked, and the reception did not start so early) then left without the paid breakfast as we did not want another argument. Always 2 sides to any argument, however, to behave this way to elderly people who are paying customers is not acceptable in any shape or form. Additionally, I did find the rooms a little dated and needing an update as the photos show some parts broken and the single bed quite uncomfortable. In my years for travelling the world both for business and pleasure I have never had such bad customer service as this, not even close.

I stayed at this Hotel when I was in town for a concert. The hotel is not really a hotel - there are rooms above a Chandlers’ supplies shop, and you get the key from the pub/restaurant below. The manager, Ariel, was very nice and welcoming when we arrived. My room was fine - the decor was very dated and I had a view over the carpark, but that wasn’t an issue. The room was equipped with everything you might need - kettle, tea, coffee, ironing board, iron and hairdryer. There was also a very good vertical oscillating fan. However, the bathroom wasn’t very clean. It had obviously not been deep cleaned in a long time - there were yellow limescale circles around the sink’s plug hole, and pink mould on the bath. My friend’s room had cobwebs on the ceiling and her toilet was not clean. On the following day, we needed access to the room throughout the day, and when we realised that our rooms would not be cleaned until the afternoon, we told the housekeeper that we only needed some extra toilet roll and our bins emptied. The housekeeper said no problem. By later in the day, however, that had not been done. I bumped into the housekeeper and asked her for some toilet roll - she gave me a roll but none for my friend. The staircase leading to the rooms was not vacuumed during our stay - the same hairs that were there on Day 1 were there when we left. The front door, which leads to the room, had a dodgy brown stain that clearly nobody had cleaned in ages. Breakfast was fine, and there was a vegan option, there were no pastries, or fruit. The only option was a cooked breakfast. Unfortunately, the table mats weren’t clean, the tables were sticky - everything felt sticky and slightly grimey, even the door to get into the pub/restaurant. We decided to skip breakfast on day two and leave asap. I don’t know if my friend and I were particularly unlucky - we have other friends staying at the Salt during that time, and they didn’t report any issues. I showed one friend the picture of the pink mould in my bath and she was horrified. I wasn’t expecting a 5 star hotel, but the place should have been cleaner for £225 for two nights. It’s a shame because the manager was very nice and the location is great.