Embassy Suites by Hilton San Juan Hotel & Casino Guest Reviews
4.4/5
Very Good
105 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(105)
Positive reviews(5)
Friendly host(3)
Maria
Two Doubles Studio
Stayed in Apr 2024
Family
1 review
3.5/5
Posted on Apr 30, 2024
The room was smaller than i expected and the view was not very good . Both the bathroom and bedroom sink went down real slow . I have stayed there before and this was my most unpleasant stay
Guest User
Mobility Accessible One Bedroom King Suite with Roll-In Shower
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 17, 2023
We had a great time! Embassy Suites is a great hotel very close to the airport and Old San Juan. The suites are clean and spacious. The employees are really friendly and the ****** is great. Props to Ms. Elizet Ortiz, the Assistant Manager for the ******. She is the greatest asset this hotel has!
Guest User
King Suite
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Front desk staff friendly, valet parking staff too. Pool was huge, loved the casino & beds were very comfortable. Loved the place. They have a casino
Marco
High Floor King Suite
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 10, 2022
I would stay again with pleasure
The service was excellent your breakfast was tasteful the employees are vibrant and well manor. I enjoyed my stay great rooms, pool and wonderful services throughout the entire day.
Ashley Peña
King Suite
Stayed in May 2022
Couples
1 review
4.7/5
Amazing
Posted on May 8, 2022
Everything was very good, good installation, it has fast food nearby and good service.