Hampton Inn Carrollton

Entrance road conditions had huge pot holes to avoid

We had a roach running on the bed, and the check-in took over 3.5 hours—a horrible experience. I have a video of the cockroach running for his life on the bed sheet.

It was fine

The carpeted floors felt gross. I had to lay the towels down like rugs. There were questionable brown spots on the walls, thick layer of dust on the balance above the window. The ac unit probably needs a new air filter because it smelled like dirty socks. All the lamps started flickering randomly. Wouldn’t recommend.

Breakfast was great. The front desk clerk was awesome.

Fixture broken,dimly lit,old out dated rooms. No effort from staff.

This hotel had a 9/10 rating which is so far from the truth. It smelled like a hospital in the 2 rooms we tried, a medicinal smell which, to me, is indicative of trying to hide something. We went down to ask for a different room because the length of our first room stunk and was sporting a crack which was clearly unsuccessfully patched over the bed with chucks of paint and whatever patch they attempted to use hanging over us. The desk clerk says, “Oh gosh, I’m sorry about that. Let me find you a room with a different housekeeper.” I’m like, it’s way beyond housekeeping. We get to the 2nd room and same smell, mirror missing off the wall, something in the bottom of the bathtub, a run away grape on the ground, a/c not cooling etc. Needless to say, I kept my shoes on when walking on the carpet and used a t-shirt as a pillow case just to get through the night and get the heII outta there! Yuck. Never again. We use Hampton Inn frequently and have never had an experience like that. That property desperately needs attention.

Thank you for hosting the 7v7 players during our tournament.

No ice on 1st or 2nd floor. 3rd floor has CE machine worked but had black trash in ice. Had to go to 4th floor (we were on 1st) to get clean ice. Bathroom floor was dangerously slick. Took a long line to get hot water in shower, only like warm in sink. Also got tired of having to switch off of CNN every time we turned on TV. Bad choice for a default channel. Marvy & lady at checkout were as gracious & helpful as possible.