val072
March 30, 2024
The hotel was clean and in very good location and set around a nice courtyard which is why I give it 3 stars. However, I would never have booked this hotel if it had been clear that I would get a dark room with no window which I did not like at all, I told the front desk twice that I did not like the room but nobody seemed to care. I was not even given chance to upgrade (I don't think i should have had to upgrade to get a window, it was not a cheap hotel) I did not find the staff at all friendly, especially at front desk. On my last day, I could not believe when the room maid walked in and was going to start cleaning the room although I was still getting dressed and ready! This was over an hour before check out time. I would not book this hotel again, I think there are many better options at lower prices and with friendlier staff.