Best Hotels near Oficina de Parques Nacionales Naturales de Colombia, Cartagena

This is an amazing hotel in Barrio crespo. Close to beaches and with awesome views. Pool on roof. Attentive staff and the fish ceviche was off the chain Very new and very clean. Highly recommended. Stay here, not Boca Grande

I had higher expectations after staying at other Ibis locations such as in Rio de Janeiro (Posto 5). We stayed in a standard room with sea view which was a nice surprise. The air conditioning in the room was very silent and efficient but the beds not very comfortable. No fridge and I was told none of the rooms have a fridge. The room was of decent size and similar in that to other Ibis of that category. The window could not be really opened. On the bright side we did not hear any noise during our stay though the other rooms around seemed occupied. The space dedicated to the food (restaurant) was unappealing at best in my view. I found the breakfast to be rather basic. Maybe due to COVID there was no self service but people were served by the staff, which at times caused quite a line to form. Overall I found the staff to be rather cold. Not rude but not very friendly. This was true when facing staff at the reception, at the ”restaurant” and in general in the hotel (including cleaning staff). Possibly I got spoiled in Medellin where practically everyone is so friendly, welcoming and helpful... even more so in hotels. Also the reception staff seemed to have to follow complicated procedures probably aggravated by slow computers systems so the check in was not exactly fast. the location of the hotel is ok. It is an easy and rather quick walk to the old city and the airport is very close (in the other direction). The beach in front of the hotel, across the road, is typical for Cartagena, nothing spectacular but again I am probably spoiled. It was quite windy the two days and a few kite surfers visibly enjoyed both the sea and the wind.

Great experience overall. The location is perfect. The breakfast buffet was so delicious. Also, great view of the Caribbean from our window. Loved it!

Amazing hotel. Beautiful view, great beaches and swimming pools. The food was very good and abundant. The staff was very friendly and helpful. The room was very clean and comfortable.

So, let's start with the good. Our room was large, comfortable, and clean. Everything else about this hotel is awful. First, the pool is far too small for the size of the hotel. The available chairs are often full and there is no shade. Second, the breakfast experience is miserable. Once again, the room is far too small for the size of the hotel. Everything is cramped. Some days it was hard to find a table. Some days we noticed staff were not replacing the paper placements between guests. Third, service leaves quite a bit to be desired. When we checked in, we confirmed with the clerk that we were being charged in Colombian pesos. However, when we checked our bank account, we realized we were charged in dollars -- which cost more due to their awful exchange rate and service fees. When we spoke to the front desk, we were first told they couldn't do anything about it. Then, we were told their credit card machines don't even allow them to charge in US dollars. Then, we were told that the clerk would speak to management and get back to us -- we never heard back. This is a terribly run IHG property and I wouldn't recommend it to anyone.

A top hotel certified by the Leading Hotels of the World, a bit more expensive than another Relais & Chateaux. The hardware is OK, the service is also good, the air conditioner in the first room was noisy so we changed the room, the breakfast is an unlimited self-service menu, I recommend the first one on the upper right!

Well the food was terrible. My husband was sick to his stomach for 2 days. They took care of the cost though. Breakfast was ok. Room was very small especially for travellers with big luggage. We also had no tv for a day and a half out of the two days we were there. Not in Cartagena for tv but it’s nice at night before bed and in the morning. But that never happened. Staff was not that pleasant. We were at the pool bar for a few hours one night. No service hardly at all. The staff was more interested in watching the soccer game than paying customers and being in the restaurant hotel business my whole life that is not acceptable Will never stay again. Location is great though.