Hotels near Torache SAS Tornillos Racores Herramientas, Cartagena

Strategically located between The Walled City and the gastronomic and bar area of ​​the Getsemaní neighborhood, the docks where the tours depart, which are destinations where we went almost daily. In front you have a food park where you can watch the sunset in the bay, it is close to everything, behind there is a promenade (Le Clerc) where you can stock up on water and food, a pharmacy and a shopping gallery where there is everything. The human quality: Colombia is the most welcoming country in the world and that is because of people like Candelaria, who is the most beautiful thing about this hotel, we did not lack anything and is only attentive to everything we need. (Cande we are going to miss you) loaded breakfast to start the day. spacious rooms, within a neighborhood where everything is small and rustic. The decoration takes you to one of those Colombian novels we watched as children. Without hesitation I would return!

The structure is beautiful, divided into two buildings, two terraces and two restaurants but discreet and more expensive food than what is out there. The bedroom could be much better...the bathroom was really sharp, at all at the standards of other Selina facilities. The bed was quite comfortable at least. The air conditioner in the room at a too low temperature that was not possible to modify by creating ice in the room.

Excellent service. staff working there is very friendly and service. food is very good, the menu is varied and healthy. The hotel is very well located, allowing you to visit and know different sites nearby, including the beach.

I had stayed at the Allure Chocolat in the past and loved it. I loved the room, rooftop pool and pool bar, great staff and good breakfast. Location is excellent, close to the walled city. I booked this return trip to stay at the Chocolat only to arrive and after checking in the front desk man said by the way our pool is closed during your stay for a private group. Note their their rooftop pool and pool bar is a key reason for staying here for me. I then asked why they was not stated at the time of booking the room and he couldn't answer that but said don't worry, we will send you in a taxi or shuttle to another hotel to use their pool. Unacceptable. I was upset and asked to speak to the manager. His option was to transfer us to their other hotel Allure Canela which has a pool. He said it's close and easy walking distance to the walled city and it would cover my need to have the pool on site without the hassle of taking taxis or shuttles to get to the pool. So I agreed and regretted it. Allure Canela is a nice hotel, but smaller, noisy location and the pool is the size of a large bathtub and seeing all guests was going there from all 3 Allure hotels in town, it was quite busy with no deck chairs to use most of the time. So the point of this feedback is based on the poor management decision of the Allure Chocolat to block the pool for a private group and not warn guests booking rooms on those dates. I feel this was deceptive and ended up paying too much for a room in a hotel in not so great location. I did get free meals for 2 nights, but this didn't make up for the inconvenience and excitement of staying at the Chocolat. I will highlight the front desk man Felix. He was very nice and tried to help at Chocolat when he had to tell me about the lack of pool facilities. Very nice man.

The hotel one of the better hotels in bocagrande. The restaurant and rooftop is very nice. Very welcoming lobby. Service is quite good as well. One thing to note is you cannot bring back guess unless you have physical identification doesn't matter if they are family or friends. Staff is mostly respectful and pleasant. The laundry service was great also. Booked a junior rather nice room with great view. Special thank you to Wallis she was amazing helped me even on her day off

Quite a gem of a hotel in the old walled city of Cartagena. The staff was welcoming and nothing was too much trouble for them to make our stay pleasurable. The hotel was within walking distance of all the important areas in Cartagena. Room was spotless and the bed comfortable. Cartagena is a happy and happening city so there is music and laughter sometimes in the evening but nothing to cause a bother. I guess if you are looking for peace and quiet a hotel in the middle of the old city is not for you but we enjoyed every moment of our stay.

So, let's start with the good. Our room was large, comfortable, and clean. Everything else about this hotel is awful. First, the pool is far too small for the size of the hotel. The available chairs are often full and there is no shade. Second, the breakfast experience is miserable. Once again, the room is far too small for the size of the hotel. Everything is cramped. Some days it was hard to find a table. Some days we noticed staff were not replacing the paper placements between guests. Third, service leaves quite a bit to be desired. When we checked in, we confirmed with the clerk that we were being charged in Colombian pesos. However, when we checked our bank account, we realized we were charged in dollars -- which cost more due to their awful exchange rate and service fees. When we spoke to the front desk, we were first told they couldn't do anything about it. Then, we were told their credit card machines don't even allow them to charge in US dollars. Then, we were told that the clerk would speak to management and get back to us -- we never heard back. This is a terribly run IHG property and I wouldn't recommend it to anyone.