Troia Residence by the Editory - Apartamentos Marina

Great facility, poor quality breakfast, lack of care in washing glasses, smelling of milk, scrambled eggs of no quality at all, inedible orange juice, cold coffee, cold milk, no great option… to forget, remember, very good room.

Excellent apartment, located in front of the marina with a balcony and good views. Space with large areas, clean and airy and very well equipped. Point to improve, it will be necessary to indicate the reception location, as it is in another building and there is no information about the location. Experience to repeat.

We stayed from June 25th to 26th, 2022 at the Ácala apartments. We were well received at reception and had the opportunity to check in before 4pm. The apartment had good space, with a terrace. There were some ants in the kitchen area and the floor had some crumbs, but nothing that made us complain. In the late afternoon, after the beach, we went to take a shower, but the water didn't heat up, in either of the two bathrooms or in the kitchen. We called reception, who sent the maintenance technician to look at the boiler. The technician was unable to resolve the problem and said he would notify reception to change our room. But they didn't care and we didn't have hot water. At check-out, after waiting for some time to speak to the supervisor and requesting the complaints book, what we were offered was 30% of the reservation value and attention during the next stay, if we stayed there in the future... I think that Hot water is a minimum in a group of 4-star luxury hotels/apartments. Our stay didn't go very well.

Excellent apartment, for a very reasonable price. The apartment has everything you need to spend 5 or 7 days. A large living room with kitchenette, balcony with a table and chairs overlooking the marina, cable television with an excellent image on a 55-inch LG OLED TV. Excellent room, very spacious bed, perfect mattress. The entire house has air conditioning and WI-FI. Finally, the car is parked in a spacious underground garage of the building. I would just like to point out that the image that the system portrays of these apartments does not correspond to reality. The correct name of these apartments is "Troia Residence - Apartamentos Marina", located on Rua da Aroeira, on Rua da GNR.