Idou Anfa Hôtel & Spa Reviews
Idou Anfa Hôtel & Spa
85 Bd, Anfa, Casablanca, Casablanca-Settat, 20000, MoroccoView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Idou Anfa Hôtel & Spa Guest Reviews
4.1/5
Very Good
78 review
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All reviews(78)
Positive reviews(47)
Reviews with photos/video(6)
Negative reviews(9)
ZEBIRI
Standard Single Room
Stayed in Mei 2023
Friends
8 review
Posted on 3 Mei 2023
Honestly, I was shocked by the internet service in the room, as if I was in the stone age... The hotel on the reservation site is completely different from reality..The breakfast is disastrous. There is no lounge in the hotel lobby. In general, everything was poorly prepared. Welcome from the workers
Simon
Triple Room
Stayed in Feb 2023
Friends
9 review
Outstanding
Posted on 15 Feb 2023
New hotel, thoroughly renovated, amazing staff, Mr. Aziz, Ms. Yasmine and everyone
Thanks
Nisa
Triple Room
Stayed in Nov 2023
Family
2 review
Outstanding
Posted on 20 Nov 2023
Nice & cozy
Anonymous User
Standard Single Room
Stayed in Nov 2022
Couples
17 review
Outstanding
Posted on 19 Dis 2022
非常不錯，值得旅遊，美麗的摩洛哥，奢侈品便宜，海灘很漂亮，物價很便宜，適合去旅遊，帶家人，帶上朋友一起
Translate
Zoukanchi
Deluxe Single Room
Stayed in Dis 2023
Business travelers
4 review
Very Good
Posted on 1 Mac 2024
酒店的地理位置在市中心，附近有的一家星巴克咖啡可以享用早餐
Translate
Soufiane
Standard Double or Twin Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on 20 Feb 2024
Parfaite expérience
Translate
Guest User
Superior Double Room
Stayed in Jul 2022
Family
119 review
Very Good
Posted on 29 Jul 2022
一個性價比非常不錯的酒店，酒店的設施比較新，房間比較乾淨，房間也算大了，地置位置很適中，就在市中心，有免費停車場。
Translate
Guest User
Standard Single Room
Stayed in Ogo 2023
Business travelers
3 review
Very Good
Posted on 12 Ogo 2023
位置便利，瓶裝水一天一小瓶，有點説不過去，其他將就吧
Translate
yeady826
Standard Single Room
Stayed in Feb 2023
Business travelers
8 review
Amazing
Posted on 28 Feb 2023
總體服務還是比較滿意的，就是早餐的食物相對比較單一，基本上麪包類的
Translate
Guest User
Deluxe Single Room
Stayed in Nov 2023
Business travelers
1 review
Amazing
Posted on 19 Nov 2023
酒店整體不錯還行吧
Translate
Guest User
Deluxe Single Room
Stayed in Okt 2023
Business travelers
23 review
Outstanding
Posted on 26 Okt 2023
很不錯的酒店
Translate
Guest User
Superior Double Room
Stayed in Apr 2022
Business travelers
5 review
Very Good
Posted on 8 Apr 2022
早餐品種不多
Translate
praveenkharbanda
Stayed in Mei 2024
Friends
Very Good
Posted on 28 Mei 2024
A decent hotel basically catering for group tours. Comfortable rooms . Well laid out breakfast but the dinner could offer more variety. The location was good and the staff were friendly. It is suitable for a transit halt . The food was reasonable.
Response from Property: Dear guest, Thank you for taking the time to share your experience in our hotel! We are delighted to read that our service and facilities met your approval and that you enjoyed your stay with us. We look forward to welcoming you back shortly. Best Regards.
Pigswim
Stayed in Mei 2024
Family
Posted on 2 Mei 2024
Very rude and bad service, not sure how they got those stars!!! Changed the room twice still smelling like poop.. front desk don't even care and it's manager he will agree to do things but never did, and don't even think about the restaurant, the only good thing about it is in the center!
Response from Property: Dear Guest, First and foremost, thank you for taking the time to share your recent experience at our hotel. I am truly sorry to hear about the issues you encountered, and I apologize for any inconvenience they caused. Your experience does not reflect the level of service we strive to provide, and it is certainly not acceptable. Please rest assured that we are fully committed to addressing and rectifying the concerns you have raised. I sincerely hope you will give us another opportunity to welcome you back on your next visit to Casablanca. Warm regards,
Guest User
Stayed in Mac 2024
Other
0 review
Very Good
Posted on 1 Mac 2024
We stayed at the Idou Anfa as a part of our Morocco tour, and in general, it was a great hotel. In fact, I think this was the second best hotel that we stayed at. The rooms were clean and comfortable, and the staff working there were friendly and helpful. They had nice amenities. The pool was a great place to relax after a long day there. The food that they served at the restaurant was generally tasty and of good quality. The only things to dock the experience are that when we initially arrived, there was no air conditioning—and it was hot! Also, for some reason, 4 star hotels in Morocco don't give out hair conditioner, which is something I would have wanted to know earlier. They also had an in-room safe, but the safe was not attached to the cabinets, so anyone could have walked away with our valuables. Having said those things, if I were to return to Casablanca, I'd definitely stay there again.
Response from Property: Dear Guest, Thank you for taking the time to share your experience at our hotel! We are thrilled to learn that our service and facilities met your expectations, and that you had a pleasant stay with us. Your feedback is highly appreciated. We also want to express our gratitude for bringing up the observation about the safety box. Please be assured that the safety and security of our guests are of utmost importance to us. While our safes may not be wall-mounted, we have implemented several security measures to safeguard your belongings. Our hallways are equipped with surveillance cameras, and our establishment is outfitted with advanced electronic locks. These security features work together to maintain a high level of protection, even without wall mounting for the safes. Your input is invaluable to us, and we will certainly address this concern to further enhance the safety measures for our guests. We look forward to the opportunity of welcoming you back soon. Best regards