Best Hotels near La Fornace Art Gallery, Castelnuovo Berardenga

A very atmospheric hotel with a cool courtyard, very atmospheric stairs, and unexpected paintings on the walls) From our room you can see the fantastic Tuscan scenery and the wonderful sunset (No. 132). The room itself is very clean and the bathroom is also very clean. The bed was very comfortable and I slept well! The cool ”icon” above the bed, painted on the tiles Breakfast is great (various cuts, fruits, rolls, toast, jam, etc.) + custom-made coffee. This is not in-room coffee and croissant breakfast. The staff responded quickly and answered all questions without any problems. Summary: I would love to return to this hotel

Abbiamo soggiornato per una sola notte in questo delizioso B&B situato in un palazzo d’epoca nel piccolo borgo di Serre di Rapolano. La nostra camera era la Glicine ampia, dotata di ogni comfort e pulitissima così come tutti gli altri spazi comuni. La colazione, con ottime torte fatte in casa, viene servita in un grande salone. Un plauso particolare va all’accoglienza riservataci dalla simpatica e vulcanica Yudi, pronta a fornirci tutte le indicazioni utili al nostro breve soggiorno.

Potentially amazing but very poorly managed! I stayed (I’m still here as I’m writing) for 3 days on a road trip in Italy with the family. The service before coming gave me very high expectations with pre-check-in and a nice brochure of activities to do while we are here. Unfortunately that’s not what happened, here are some of my experiences: 1. We booked 2 prestige rooms but nowhere it states that some rooms are inside the 13th century building and others are in an extension outside the main gate, the beautiful view from the pics you see in the photo gallery are obviously different. So make sure to ask when you book. 2. The day we arrived we went straight to the pools which are great for family with beautiful environment but we first ordered sparkling water and were given plastic bottles without glasses or ice. I ordered a burger which arrived without any topping like salad or sauce , we then realized that the burger was probably for another table. I didn’t care, just thought that waiter couldn’t speak English or was inexperienced but no problem we are on holidays after all. Bear in mind that the burger was something like 25 euro. 3. Breakfast- that was one of the most comical scene, the waiters looked confused, we asked for coffee multiple times after 20 min we get served a full coffee cup of espresso instead of coffee,after trying the fake orange juice from the “fresh orange juice” I asked are real fresh juice which arrived at the end where people asked us twice if we had finished, making us wanting to leave so they could clear the table. There is very little selection of fruits, very average selection of breads and the most crazy thing in a luxury hotel, if you don’t want the commercial scramble eggs you have to pay to get an omelette!!! The service was so poor I decided to cancel our dinner at the hotel not wanting to relive that same experience. 4. The jacuzzi area is closing at 7pm, so today we swam till 6:30pm but when we tried to reach the jacuzzi I was told by a lady that she closed it because she had no one to look after it. You can come back tomorrow. What kind of answer is that? 5. The mini bar & laundry service prices are just ridiculous, I ll upload it here later but from memory it’s like 12 euro to was one underwear. I went to complain to front office following another lady who was doing the same. The table next to us at breakfast were laughing about it as it was so bizarre. The facilities are amazing but at this level of pricing you expect a very different level of service.

Next to the Siena football stadium, it’s a short walk from the attractions. Not far from the hotel, there is a supermarket that has delicious freshly baked pizza. There is also a rose restaurant that makes Chinese food not far away. If you are tired of Italian food, you can go Change the taste over there. The breakfast in the hotel is also very good, the coffee is delicious, the uncle at the front desk is very friendly, did not look at us differently because of the domestic pneumonia, parking is very convenient, not in the ztl.

The hotel is a great place to stay with. Receptionist named Neomi was very nice, kind and listening. The hotels surrounding garden and parking is great as well. (without the above I would give a rating of terrible) Breakfast is medium minus - we have expected far and beyond from a Sheraton/Marriot property.... The only one thing that really upset us was an incident where my laptop wireless mouse and keyboard were missing one AA battery. I went down to reception at 7:15am and asked for help - the best idea the team there had to provide is to go outside the hotel and find a shop. I've asked them to be a bit more creative - and they agreed to ask their maintenance department. When I can back at 8:00 the answer was still negative - maintenance department has no batteries. Given such a big place with so many electrical devices to handle - I was quite shocked and asked to share this incident with the duty manager upon my checkout - she is busy I was told. I left my mobile number and asked her to call me once she is free....I'm waiting for her call up until now... Conclusion - if duty manager provides such guest experience, why the other team members will not behave the same?!