Latest Hotels Reviews for Castle

Delta Hotels Swansea
4.4/5111 Reviews
Having paid £109 for the room and an additional £5 for parking I was expecting something a bit better than what we got. The staff on reception were lovely and very friendly, but the room was a bit tired and cold. We stayed in room 401, which was an end room on the 4th floor, which on first inspection seemed very nice. However, it soon became apparent that the air conditioning unit didn’t work, the windows were both broken so they couldn’t be opened and were leaking, the one radiator in the room was rusty and ineffective and there was signs of damp on the ceiling. I think for the price of the room these issues should have been fixed before we arrived. Had the price been lower I wouldn’t have minded but if you’re charging more than other places I think the standard should be higher.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.