Hotels near Lurman Woodland Theatre, Catonsville

It was a nice stay. Showed up late at night and they checked me in. Key did not work, so they gave me another room, but it no big deal.

Quite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night

I just want to say this was our first time coming to the Sonesta. We thoroughly enjoyed our stay. A special thanks to Michele who was a by far the most professional and friendly person. She was attentive to our needs and made the stay worth every penny. I would encourage anyone that is in the area to stay here. We will definitely be going back and staying. Loved the suite and the view! Once again we can’t thank Michele enough.

Definitely a relaxing stay had time to invest in my craft enjoyed the local cuisine the staff was pleasant and easy to communicate with and there were virtually no disturbances during the night would recommend to any traveler trying to hyper focus on various tasks at once

It's beautiful, clean and modern, but not one you'll want to stay at if you have an early morning flight. We didn't know the shuttle didn't start until 7 am (odd) or we would've booked another hotel. When you have other travelers complaining about this, you may want to reconsider your hours. PRO'S: I will say the lobby and room were beautiful modern eye candy. It was clean, the bathroom luxurious, the bed like a dreamy pillow and the staff courteous. We only spent about 6 hours there, so not enough time to try the food, breakfast or the gym- which looked upscale with many machines and weights. CON'S: As others have mentioned, the halls can be NOISY. We should've known something was up when we had to sign a disclaimer upon check in that we wouldn't have a party in the room. A first! Having said that, the walls/door seem to be a bit thin. The drunken people heading to their rooms at 2 am sounded like they were in our room as they passed. A total bummer when you have to leave for the airport via Lyft ($30) at 4:15 am . Here's a thought: Maybe one hallway on the top floor could be reserved for airport travelers or those requesting quiet rooms (since you're an airport hotel?). That way you can ensure your patrons a good night's sleep. Fellow WHITE NOISE LOVERS? For those that depend on a hotel's thermostat to have a constantly running fan option, this does not. Again odd, as we rarely run into this with hotels. The fan will turn off when the temp is reached, leaving you susceptible to any hallway noise. It would be great if you had a few portable fans available or even one tucked in each room like you do hairdryers. Also, if you're a hot sleeper in July's heat you cannot adjust the AC to any lower than 64 degrees. Will we stay there again? Perhaps if we don't need an early shuttle and ask for a quiet room. I hope the management will consider these comments, because this hotel could be amazing if it addressed a few areas.

we loved the experience, first time there and it was peaceful, clean.

The hotel was very beautiful. The bar and restaurant were comfortable but the drinks were very overpriced. The hotel accommodated an early check in without a charge which was a bonus. They did charge a $200 fee - which will be returned to my account, but I was not expecting that charge.

Short version. Upon check in the door was jarred open but the room seemed clean. Ahjee Washington. Left the front desk and took the situation personally. I told her it was not trouble but she said I have checked in all my guest and my co worker can handle the remaining while I take care of you. It was like 1am. Upon her survey of the room she found the lock to be malfunctioning and worked hard to match our room reservation. To continue to keep our valentines weekend plans without a hiccup. Walked us to the new room and upon our head nod she said great and followed up later that evening. Great start to a weekend that could have ended up going in the wrong direction. Details. Check in issues fixed by great customer service. Upon my check in. On Valentine’s Day we received our keys quickly and with verbal clarity. I can tell you how many time I have to lean over cause they talk to the screen. In this case the short stature host made eye contact and was clear. When we arrived at out room the bolt was thrown which left the door ajar. Having never experienced this I was alarmed and walked into a clean room and clean trash cans and sink. With the room looking undisturbed. I still felt bothered and went to the front desk. After hearing my story and hearing here tell another guest that they were full I was in negotiation mode to try and still salvage my valentine’s weekend in a comparable room. Ahjee Washington turned to her co worker and left the desk to look at the room with me. I have never experienced a reception person walking or escorting me to my room. Now initially I was thinking. This level of service is going to end up with we don’t have a room story or we have this room but it smoking or it's in repair. You know something other than what u liked at check in. After arrival she followed protocol I never noticed from a Marriott and I travel a lot. She went over the room thoroughly but before she went over it she offered a new room first but it was not the king bed suite. She reviewed the room as if to write a report. But not to challenge the guest. Cause I am sensitive to when i say something and if it is received as let me decide if what u are telling me is what is true. Upon return to the desk she paused and then said ok we have a cancellation. I am going to switch you to the exact same room. Winning. Great feeling. Problem resolved and i did not have to lose in the process. Also Ahjee. Figured out the lock had malfunctioned. Now how does a malfunctioning lock throw the dead bolt and causes the door to be ajar is another conversation. But she said I dont feel comfortable. With you like this we will get the door repaired immediately but I would like you in a different room. Thank you Ahjee Washington. For bumping the lamp and providing great customer experience. Signed. James. Disney experience trained. By disney world Franken covey DFSS black belt master. I know u don't know my background. But to say I'm trained in customer experie

The hotel is new, clean and there's a very nice breakfast. It's a city hotel, so the room was smaller than other Hampton Inns, but comfortable with nice amenities (fridge, microwave, coffee maker, usb ports) and a big TV. Home2suites shares the building and the floor. The self-parking is expensive ($20/day) and is a walk up a hill to a public lot.. The valet staff was nice and let me unload and check-in before parking. The front desk staff, however, was remote and unfriendy. It wasn't explained how parking worked - other than that the charge would be added to the room. It meant a trudge back to the car in a thunderstorm to get a ticket previously left in the car. It is to be validated at the front desk. I won't be going back. There was no maid service for a 3 day stay. Service is supposedly ”every other day.” I had to ask for extra towels and put trash outside the door when the baskets were full. (I also know nose rings are popular - but people wearing them are hard for me to look at. After seeing too many kids with runny noses, what looks like metal buggers coming out of people's noses, gives me a startling bad physical reaction - Sorry - can't help it.)