HIlton Garden Inn Roanoke

The hotel is in a great location and the staff is super friendly. A little more attention needs to be paid to cleaning the rooms, but when I complained, I was immediately moved to a room that was better, although not great. It looked like they were "hitting the high spots" and neglecting things like corners in the bathroom floors and vacuuming underneath beds and dusting off the chairs at the desks in the rooms. It wasn't awful, but I certainly expected better from such a beautiful building and location.

Karen and Kelly are the best!!! The staff is from kitchen to cleaning is fantastic!! I definitely will be back!!!

The hotel had a snack store and restaurant. The staff was very friendly. The view is beautiful and there are lots of food options in close proximity. Maybe it was just busy but I do wish there was a little more parking spaces. Otherwise, close enough to everything but a little out of the city.

This was our second time staying at the property and it has been great both times.

very nice rooms and friendly staff Great location

Beautiful view

This hotel is a great "halfway" point for us when we travel to and from North Carolina. Unlike many hotels at this price point, this one has a fabulous view! Even if you don't have a room that is in the front of the hotel, you can still sit/stand along the edge of the driveway when the sun is setting and capture great views with your camera (better than from a screened/glassed in sleeping room, I should add). We had a sleeping room that faced the front for 1 night at the beginning of our road trip and had a room that faced the back of the property for 1 night at the end of our road trip. For both times, it was a quiet experience, even though there were many guests staying at the property. While the sleeping rooms and amenities are kind of bare-bones (example: just 1 bath, hand and face towel each for 2 guests staying in a king room), the sleeping areas and bathrooms are clean and orderly. Housekeeping is done every two days (a sign in the bathroom is posted alerting guests of this), but this limitation did not apply for our stay since we were only there each time for 1 night. The front desk and dining area staff were friendly and professional. Breakfast can be had in the mornings for a nominal fee (about $12). Their menu included pancakes, French toast, waffles and other hot items, all of which comes with a side. They also had a variety of cold cereals, hot oatmeal, fresh cut fruit, muffins, bagels, etc. I had breakfast there both mornings we were there. They also offered dinner if you prefer not to venture out (we did went out for dinner both times) and they also had a bar where you can get a glass of wine for just $7 (they also had other alcoholic beverages). They have a large urn of coffee in the mornings, where you can fill up on coffee before, during and after breakfast (have to go). Based on the consistent cleanliness and quiet of the rooms, free coffee and available low-cost breakfast, we will stay at this property in the future if our travels take us by Roanoke again.

I liked the staff and the atmosphere at the hotel. There was supposedly free continental breakfast but I got charged $9 for it.

PROS: Clean, pillows are wonderfully comfortable, blinds darken room adequately, outside noise not an issue, Keurig machine, and friendly staff. CON: Only one...beds are too firm. Overall, I would stay here again. I only hope that by then, the mattresses have been replaced with something softer.