Hotels near Anjo World Theme Park, Cebu

We checked in last Sept.15-17 in Fili hotel we had a blast my family were satisfied all the services they offered. The hotel is a five star hotel, so its all worth it what you paid for. The last day we checked out accidentally we left my sons’s iphone in the room we noticed it when we were on the road heading home. I messaged the duty manager MR. STEVEN ROYO SANTIAGO assured to me that phone is just there in the room. Other staff were looking and asking others to help them to find until MR STEVEN SANTIAGO personally went to the room and searched and he found it. I am so happy, HONESTY and INTEGRITY is the right words for you sir STEVEN thank u so much.

Delicious breakfast, amazing and overly nice staffs. The bartender Jeffery is very friendly and he’s good at communication. My experience overall was wonderful. I’ll definitely come back

Good location with wide range of amenities. Hotel and room itself are clean, well-maintained with good internet connection. I came with my spouse and small kids, employees (like Riza and Girlie) were helpful and attentive to our needs. My family felt at home during our stay. Everything was very convenient. Good value for money.

This time of my stay with them can give 5 star as they might hear my last complain about the kettle for a hot water to make early coffee. This time yes they have it with a 2 bottle of water drinking water plus a pitcher to pitch a cold water on the water despenser on the hallway. Management might have change. The room I request a bigger bed as I'm alone the girl in the front desk find and had my request granted without hasitation it was amazing how they'd been train to become a better costumer service. Very comfy bed soft pillows and had a heavy blanket that you can really sleep well like a baby. had a heavy block out curtain that cannot even hear any noise outside. Had a big tv with enough channel to watch, I always use this hotel every time I travel to cebu often if I catch a available room. Close to port area and accessible to downtown and to SM mall, beside they have Robinson mall on the same building. The food is superb with a good selection of coffee beans, mix with korean, filipino and american breakfast its excellent even the staff had been in deferent attitude this time starting from the security guard to the waiter every one is very polite, every one is very helpful like the quality of 5 star international hotel around the world, I can recommend this hotel for comfort, security and cleanliness.

The location is walking distance to Ayalla mall which is very convenient. the room was generally clean but the furnitures are a bit old and stained, it looked dirty. The room that i was given had a connecting door to another room which was occupied by others. I could hear their voices clearly when they are talking and laughing. I did not feel comfortable having that comnecting door, but since i was only staying for 1night, i did not ask to be transferred. I just felt like they should have told me before giving me that room. Those who plan to book here, if you are not comfortable having connecting doors to another room, better ask before checkin. Its really annoying when they think its ok.

Our view from the room was really nice. But renovation can really be helpful in making it more comfortable. One thing the I dont like is how you open the bathroom door. It will slam on the legs of someone using the toilet lol maybe it is just our room.

Booked this hotel because it’s location is very prime. Right beside it is the Ayala Center Cebu Mall which is very convenient for shopping. Also, Landers is also 5-6 minutes walk. Check in was a breeze, though I had to wait for 30 minutes for my room to be prepped. I was pleased with them adhering tom my request: high floor with view, lots of pillows and room slippers. Bathrobes are not readily available but you can request one. The design of the room was dated but it was clean. Minor were small stain in the beddings. Only a telephone shower unlike majority of 3-4 star hotels that they have both telephone and rain showers. Also, the shampoo, body wash and conditioner are just in small bottles, prefer to have it in a dispenser. Towels are not that soft but not to hard. TV only has cable, no option to use the smart TV function. Cable channels are decent. Internet is also good. Pool was small. Breakfast selection was underwhelming for the price.

At first, my partner and I were in the hotel for a few days and the service was great. We then had a trip planned outside of Cebu City for a few days, We heard that Quest also had apartments so we talked to the staff in the business office about renting an apartment for 9 days when we returned. The apartment was spacious, clean and comfortable, The housekeeping staff was pleasant and very accommodating. In fact, our entire experience with everyone, from the business office to the front desk, waiters, doorman, housekeeping, etc. was all positive. If we return to Cebu again, as we hope to do so, we will definitely put Quest Residences on the top of our list.

I must start with the most incredible aspect of our experience, which far exceeded expectations. We accidentally left over $1,000 USD in our hotel room safe when we checked out. We didn’t realize this until after we had arrived on Boracay. I didn’t expect to ever see that money again. Certainly, in the US, there’s no chance in hell I’m ever getting that money back. Nevertheless, when I called the Holiday Inn Cebu City, the staff seemed genuinely committed to finding the money and somehow getting it back to me. Once they found it, they called me back immediately and confirmed the amount in the safe. Then, for the better part of two days, the staff visited various Western Union offices in Cebu City to find someone that would exchange the notes into pesos, which they could then send to me via Western Union in the US. They finally found someone who could send all but $300 because those were the older $100 bills that most foreign money changers won’t touch. Oh well, I was more than excited to get most of my money back. I was quite happy to leave the remaining $300 as a tip for their super service. Then, after a couple more weeks, they contacted me and let me know they were able to convert the remaining $300 to pesos. Keep in mind that this is a country where the wage rate is significantly lower than the US and this was a material amount of money. The staff at the Holiday Inn Cebu City was so honest and so committed to excellent customer service that they went out of their way to get the rest of the money to me. This in itself made me a life time, loyal customer of this hotel. Now, beyond this particular amazing experience, the hotel is the perfect spot for tourists. The rooms are impeccably clean and modern, the breakfast buffet was the best we had in Asia, and the swimming pool had a great view and was well appointed. The location is perfect for tourists because lots of places are walking distance, like the Ayala Center. Hands down a memorable stay for a world traveler who’s been to every continent. I highly recommend this property!!

The position is perfect, just walking distance from IT patk where you can get all restaurants and goos night life. The hotel is very nice, clean and new, rooms are though a bit old style and would need renovation.