Hotels near Balay Sa Gwapo, Cebu

nice and good

Luxurious, peaceful, beautiful place to stay and visit. Great pool, restaurant and rooms. You will enjoy the natural environment and the activities like getting swimming, a massage, visiting the petting zoo, watching the nightly movie and making smores.

The place is beautiful, but it’s completely different than there beautiful website. It needs renovation and the fact it was so quite with so little bookings, it seems that it won’t be done fast, as this will be a huge investment. The island itself we didn’t like compared to all the other beautiful island. The good thing is that this resort is away from all the rush outside this resort. It’s like un own world in the hectic and dirty environment Cebu and it’s surroundings. The staff is super friendly and their food is outstanding. For a vegan they have amazing fresh organic food from their own gardens. Honestly we thought it was a bit overpriced and a bad thing they didn’t offer pick up service from the port when you arrive with the ferry from Bohol

We went to Cebu for a few days and decided to stay here since the location is near almost everything that we need and the rate is cheaper compared to other hotels nearby. Here are my thoughts: 1. Originally, we booked a Deluxe Room (one queen bed and one single bed) via phone a week prior our arrival. The Receptionist told us that the room can hold three guests since they don't have a room with three beds. 2. When we arrived, I was surprised to see how small the room was. The beds can definitely fit three adults / persons but the room itself is quite cramped for three people with luggages. You can't even walk around the room without bumping to each other or bumping to the furniture. 3. I went to the Reception Area and requested if we can have three single beds instead. In my head, I imagined that with three single beds, we could have more space and navigate a little freely. 4. Arrived back the hotel around 8ish (after having dinner) and was disappointed that our room was not arranged how we requested several hours ago. 5. Went back to the Reception Area and explained what has transpired. It was a good thing that the staff there were polite that kept me from making a scene. 6. I explained (again) that the reason why we're requesting for three single beds because the size of the room doesn't suffice three adults. Receptionist apologized and ALSO agreed that the room was too tiny for us. I almost laughed because when we checked in, I explained to them that we were three guests. They even asked for a 500php fee for the additional person. Why didn't they tell us from the start that the room was not equipped to accommodate three guests? 7. I requested for a bigger room (Family Room) which only costs 100php more than our original room. Luckily, there was an available room the following day until we leave Cebu. 8. Family Room was definitely spacious. It has a one queen sized bed and a sofa bed. The room was adequately clean but there are some evidence of worn out furniture and old sheets (clean but minimal stains). Fortunately, the bathroom was clean and the towels were relatively new. 9. We requested to ”Make Up Room” the next day since will be out the whole day that time. When we got back, again, felt really frustrated because the room was still unkempt and the trash weren't taken out. Needed to call the Reception Area again. 10. They provide free WiFi but they will just give you a piece of paper with the code. And the code is only good for one gadget for two days. If you have like five gadets, you need to ask five vouchers. Since we were at the 4th floor, for some reason, the internet gets disconnected from time to time. 11. They don't offer free water daily. I suggest that you stock up your room with water. 12. Aircon is old. It can cool the room partially because it's just a window type zircon which I think is just less than 1 horsepower. It's manual. 13. No trash bin inside the room. You need to go to that bathro

Spent my required quarantine here for international arrivals. They are one of the approved quarantine hotels. And when I was searching for quarantine hotel before departure, they were the most responsive and flexible as travel covid protocols constantly changed; made my reservation via email. I opted for the package that included meals and airport transportation. Everything worked seamlessly -- from airport pickup to checkout. Hotel personnel were helpful and accommodating with our special requests, room was basic but clean and everything were in working order, beds were comfortable, AC noise acceptable, clean bathroom with good water pressure and hot water, and really great wifi which was a life saver while on quarantine.

Staff were great but you pay for extra water (Php20 per 250ml) or pillow (Php100). Location is great. Literally beside the city hall. There’s a bakery beside the hotel and restaurant at 2nd floor. Staff there are super friendly and kind. Noticeably a bunch of lovely crystals at the lobby.