Red Planet Cebu Reviews
Red Planet Cebu
36 Archbishop Reyes Ave, Cebu, PhilippinesView Hotel Details
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1 night
Red Planet Cebu Guest Reviews
4.1/5
Very Good
150 review
Verified reviewsLocation4.6
Amenities3.6
Service4.2
Cleanliness4.1
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All Reviews(150)
Positive reviews(142)
Reviews with photos/video(30)
Awesome stay(47)
Clean and tidy(31)
Near shopping area(31)
Friendly host(25)
Convenient for shopping(24)
Great value for money(12)
Shower difficult to use(7)
Negative reviews(8)
Tiu
Twin Room
Stayed in Jun 2024
Family
17 review
Posted on Jun 5, 2024
It's a very simple travel hotel. Perfect if you will just sleep in the room. It is very convenient location just like other Red Planets. Just below the hotel is a 7/11 and accross the road is Ayala mall.
Response from Property: Dear Tiu,Thank you for your feedback! We are glad to hear that you found our hotel convenient for a simple travel stay and appreciated our convenient store and the mall. We strive to provide a comfortable and convenient experience for our guests, and we are pleased to hear that you found our hotel suitable for your needs. We look forward to welcoming you back to Red Planet in the future. Thank you for choosing us for your stay!Sincerely yours,DjanaDuty Manager
Teod
Double Room
Stayed in May 2024
Solo travelers
2 review
Amazing
Posted on May 28, 2024
The room is clean and the ambiance is good. Its just that I do not know how the tv/cable works ๐ฅน. Thank you will book again.
Response from Property: Hi Teod,Thank you for your feedback! We are glad to hear that you found the room clean and the ambiance good. We apologize for any inconvenience regarding the TV/cable operation and will work on providing clearer instructions for our guests in the future. We appreciate your understanding and look forward to your next booking with us. Thank you for choosing Red Planet!Truly yours,DjanaDuty Manager
Lorj Malquisto
Double Room
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on May 17, 2024
It's near ayala malls and near my workplace, very convenient and affordable
Response from Property: Hello Lorj Malquisto,Thank you for your outstanding rating and for choosing Red Planet Hotels. We are super thrilled that you enjoyed your stay with us highlighting our strategic location, convenience and value for money. We look forward to your next visit soon.Truly yours,NerizzaDuty Manager
Guest User
Double Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 17, 2024
Nice and comfortable
Response from Property: Hello Guest User,Thank you for your outstanding rating and for choosing Red Planet Hotels. We are truly delighted to know that you enjoyed your stay with us highlighting our nice and comfortable room. We hope to see you again in your next visit.Truly yours, NerizzaDuty Manager
รyvind
Twin Room
Stayed in Jun 2024
Family
1 review
Posted on Jun 27, 2024
Great location to Ayala mall, but rooms are small and damp and smells. We ordered a familiy room for 4 but there was no space for all of us. There is no breakfast option, no water cooker, the bathrooms are verry small and water gets everywhere when you shower, and will never dry up for all the moisture in the air. The moisture comes from the AC unit which are to noicy to have on at night. The trafick noice is also dominating at night. The hotell is ok if you lokking for the a cheap room close to Ayala. We had 3 rooms and they all had the same standard.
Response from Property: Hello รโyโvโiโnโd,Thank you for taking the time to provide your feedback. We apologize for the issues you encountered during your stay, especially the damp smell as well as the room size and absence of a water heater. We appreciate your comments though regarding the convenience of our location and affordability. We will take your feedback into consideration as we work to improve our guestโs experience. We hope to have the opportunity to welcome you back again in the near future.Sincerely yours,NerizzaDuty Manager
Guest User
Double Room
Stayed in Jun 2024
Family
2 review
Posted on Jun 20, 2024
I feel it is comfortable and convenient.. though I wasn't able to ask for home service to clean up the room maybe next time.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We are pleased to hear that you found your stay comfortable and convenient. Please feel free to reach out to our staff during your next visit, and we will be happy to assist you with any requests you may have. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Red Planet!Truly yours,DjanaDuty Manager
Reki Frederick
Double Room
Stayed in Jun 2024
Solo travelers
10 review
Very Good
Posted on Jun 16, 2024
Towels are quite old (rough and brown).
Toilet soap dispensers are damage.
Aircons bit noisy may need cleaning
Response from Property: Dear Reki Frederick,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to improve your next stay with us. Thank you for choosing Red Planet.Sincerely yours,DjanaDuty Manager
Guest User
Double Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 5, 2024
Was not able to get a photo of the room but I'm very satisfied and happy with Red Planet. It's my first time staying with them and they are worth coming back.
The people are good and accommodating, location is plus and the room is clean.
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience with Red Planet! We are delighted to hear that you were satisfied with your stay and found our staff accommodating, our location convenient, and our rooms clean. We look forward to welcoming you back on your next visit. Thank you for choosing Red Planet!Kind regards,DjanaDuty Manager
Arsen B
Twin Room
Stayed in May 2024
Friends
10 review
Very Good
Posted on Jun 13, 2024
Great location, near Ayala Mall. Twin bed with good shower, AC and TV. Nice service and good place to stay in Cebu.
Response from Property: Dear Arsen B,Thank you for your positive feedback! We are delighted to hear that you enjoyed your visit and considered our hotel a good place to stay in Cebu. Your satisfaction is our priority, and we look forward to hosting you again in the future. Thank you for choosing to stay with us at Red Planet!Truly yours,DjanaDuty Manager
Tiago
Twin Room
Stayed in Apr 2024
Family
1 review
Amazing
Posted on May 4, 2024
encountered prob with the electrical system of our room. the a/c line often fluctuate causing the whole electrical system of our room to hang.
Response from Property: Hello Tiago,Thank you for your amazing review and for choosing Red Planet Hotels. The Team is delighted that you enjoyed your stay with us. We regret to know though that you had a minor issue with our electrical system and that this was resolved right away. We would like to apologize for the inconvenience. We hope to see you again in the near future.Sincerely yours,NerizzaDuty Manager
Felyn
Twin Room
Stayed in Apr 2024
Couples
1 review
Amazing
Posted on Apr 28, 2024
Accommodating and friendly staff, efficient check-in process, clean rooms. Very accessible to mall.
Response from Property: Hello Felyn,We are very delighted to know that it was an "Amazing" stay. Thank you for sharing this wonderful review with us. The good words you shared for our staff service is much appreciated.We look forward to another visit soon.RegardsGraceHotel Manager
Guest User
Double Room
Stayed in Apr 2024
Solo travelers
3 review
Amazing
Posted on Apr 6, 2024
Great little room. Served its purpose and very close to Ayala mall, if you like coffee, turn right and head 100mts to Pickup coffee van (light green) for a great coffee
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience with us! We are delighted to hear that you had a comfortable stay and found the room to be suitable for your requirements. We look forward to the opportunity to serve you again in the future. Thank you for choosing our accommodation!Stay safe!DjanaDuty Manager
Guest User
Double Room
Stayed in Apr 2024
Business travelers
9 review
Outstanding
Posted on Apr 3, 2024
Wow. Really loved this no fuss, simple hotel. So clean and extremely well executed service. Bed was the most comfortable comparable to 5 star hotels . Best location. Will be my new , no brainer , quick decision , go to hotel . Yes!
Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback. We do appreciate all your kind words and would love to welcome you back soon.Regards,DjanaDuty Manager
Kathy Lyn
Double Room
Stayed in Sep 2023
Solo travelers
1 review
Outstanding
Posted on Sep 30, 2023
The room was clean, has toiletries in it. It is near a convenient store which is accessible to buy food and other needs even at night. It is also quiet and conducive for rest and relaxation.
Response from Property: Dear Kathy Lyn,Thank you very much for the perfect rating and for taking the time to share your comments about your recent stay with us. We are thrilled to hear how much you enjoyed your experience with us and very much appreciate your kind words and compliments. We hope to welcome you back real soon.Regards,DjanaFront Office Supervisor
Anonymous User
Double Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 15, 2024
All good clean and neat stafff very friendly . Ask for help there to guide you quickly
Response from Property: Hello Anonymous User,Thank you for sharing your outstanding review and for choosing Red Planet Hotels. We are thrilled to know that you enjoyed your stay with us highlighting the cleanliness of our room and service of our staff. Thank you for recognizing our efforts. This is the best appreciation that we can get from our valued guests. We hope to welcome you back in the near future.Truly yours,NerizzaDuty Manager