Hotels near Rustan’s, Cebu

I stayed with my 7 year old grandson & other room was my son in law for 3 nights . Nothing special, we couldn’t bring the kids for swimming as the pool was dusty and dirty. Also towels in the room were old and dirty too. Looks like this towels were for floors.  During our checked out i called line O and I have asked few times for assistance and for the trolley so we can bring all our stuffs down smoothly, unfortunately no one bothers to help. As I was carrying out all our luggages/ stuffs from our room to the door, there was one staff checking the rooms and did not bother to helped at all. Even when I was out from the lift , they were only watching at me and my grandson until they realized that I was so  pissed. The reception asked me whether did I call for helped ? I was even more upset. I got helped only until I reached the main door. I feel bad for this experienced.

Amazing hotel not far from the airport and in the middle of the city centre with easy access to the main mall. The staff are extremely kind and I loved the stay. The bed was so comfortable and the view from the hotel is so good. The breakfast buffet was so good and full of different variety of foods. I loved the stay and highly recommend this place. There was a food sized gym and a pool as well.

At first, my partner and I were in the hotel for a few days and the service was great. We then had a trip planned outside of Cebu City for a few days, We heard that Quest also had apartments so we talked to the staff in the business office about renting an apartment for 9 days when we returned. The apartment was spacious, clean and comfortable, The housekeeping staff was pleasant and very accommodating. In fact, our entire experience with everyone, from the business office to the front desk, waiters, doorman, housekeeping, etc. was all positive. If we return to Cebu again, as we hope to do so, we will definitely put Quest Residences on the top of our list.

Highly recommended hotel located in Cebu. The personnel is amiable and accommodating. We spent time in a deluxe room, which has a lovely view of Cebu City, fully equipped, smells pleasant, and is extremely clean.

The location is a strong point, being pleasantly separated from the bustling city area, offering a more relaxed and serene environment. The resort features a variety of amenities, including a beach, pool, spa, gym, and bar, catering to both indoor and outdoor activities. However, it's disappointing that some areas were closed, and there was a noticeable lack of maintenance in the facilities. Unfortunately, our experience with the room was quite poor. While the room was spacious, there were several issues: some lights were not working, the air conditioning unit was leaking, and there was a water interruption that affected the supply for most of our stay. On a positive note, the service crew were extremely accommodating and welcoming, which made a significant difference to our overall experience. The breakfast buffet, sky bar, and beach bar served excellent food, living up to expectations. The gym, although equipped with all the basic necessities, showed signs of neglect and was not well-maintained. One commendable aspect of the resort is its safety, especially with the high number of day visitors and foreign tourists, which adds to the feeling of security within the premises

This was a nice resort. The service staff were kind and accommodating and let me check in early and upgraded my room when I told them I’m checking out at midnight and won’t even be sleeping over. It was so nice to just enjoy a pool day right before our 2:40 am flight. We had fun, took naps, and didn’t have to go to their airport too early to wait around. The evening buffet was delicious. We wanted to get a massage but the price was too much compared to other places. The beach was great to snorkel and we had a lot of fun looking at the fish. They had a fire show by the pool in the evening. Just a few concerning points: -The water from the shower was warm but didn’t get hot enough to enjoy so we had to take a bath instead which provided a good temperature - They need to update their carpet in the room so it looks more modern. This carpet looks like from the 90s. I know it can’t be that old but it’s got that vibe. -Two slides in the kids’ area were closed and not able to be used -Wave pool was closed I guess I knew this would happen. When you go to these kinds of places, there’s always something that’s closed or broken. -The beach sand is very hard, wear water shoes All in all, it’s a nice resort. Very bustling, full of energy and lovely.

One Tectona Hotel exceeded our expectations during the Cebu Swing: Golf Tourism Famtour. The staff were incredibly attentive and accommodating, ensuring every guest felt welcomed and valued. The amenities were top-notch, providing a perfect balance of relaxation and convenience. The food was delicious, offering a delightful array of culinary delights that satisfied even the most discerning palates. And as for the rooms, they were spacious, comfortable, and beautifully appointed, providing a serene retreat after a day of exploration. Overall, One Tectona Hotel truly made our stay memorable and enjoyable.

Went here on a sunny Sunday and I couldn’t still get over how lovely this place is! West 35 is a 45 minute drive away from Cebu City. It might be far away, but surely it’s worth it! We actually stayed here for a night and it was just one of the best decision ever! The moment we arrive, all their friendly staff greeted us with smiles on their faces and even checking-in for our room was very convenient!! So here we go, we actually got the Basil-Suite Room for us which comes with a very comfy bed, a mini sala with cabled TV, an overlooking balcony of the mountains of Balamban. We were also in awe the moment we saw the bathroom! The walls were made up of transparent glass!! It was so good taking a bath with the views of the lush greeneries! We even also got an outdoor Jacuzzi and even a bonfire pit area which we enjoyed ourselves during the night over cans of beer. The experience was amazing! It was like we’re having our honeymoon during our stay. Haha. And not only that! Talking about the food? It was so good! The foods in Haven Café (West 35’s restaurant) do have wide range of menu from fresh salads, appetizers, and many foods that will surely be suitable to your liking at a very affordable price! If you were to ask me if I would consider going back here? The answer would be a big YES! Would never get enough of this place. So for someone who might be reading this right now, and is looking for a place to rejuvenate and escape from the bustling city life, West 35 Eco Mountain Resort is the place to be!!

Luxurious, peaceful, beautiful place to stay and visit. Great pool, restaurant and rooms. You will enjoy the natural environment and the activities like getting swimming, a massage, visiting the petting zoo, watching the nightly movie and making smores.