Mövenpick Hotel Jakarta City Centre

Mövenpick Hotel Jakarta City Centre Reviews

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10120, IndonesiaView Hotel Details
Mövenpick Hotel Jakarta City Centre
Mövenpick Hotel Jakarta City CentreMövenpick Hotel Jakarta City CentreMövenpick Hotel Jakarta City Centre
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Mövenpick Hotel Jakarta City Centre Guest Reviews

4.4/5
Very Good
23 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(23)
Positive reviews(20)
Reviews with photos/video(7)
Negative reviews(3)
VLADYSLAV
Classic Queen Room
Stayed in серп. 2024 p.
Couples
45 review
5.0/5
Outstanding
Posted on 27 серп. 2024 p.
Amazing new hotel. Everything was perfect. Definitely will recommend the hotel to my friends. Very delicious breakfast, beautiful swimming pool and comfortable gym.
6/12
Response from Property: Dear Mr. Vladyslav,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)
Tien Ching
Classic Queen Room
Stayed in вер. 2024 p.
Family
1 review
5.0/5
Outstanding
Posted on 7 вер. 2024 p.
Great New Hotel to stay. Tamara who serve friendly at reception during check in and check out. Room is Clean. Breakfast is fabulous.Bonus plus complimentary Free HI-tea. Lobby is nice beautiful and full of bears decorated.
Response from Property: Dear Mr. Tien Ching,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)
Anonymous User
Classic Room With 2 Single Beds
Stayed in серп. 2024 p.
Couples
62 review
4.5/5
Great
Posted on 14 вер. 2024 p.
The new hotel with amazing place for breakfast. Very calm enjoying breakfast. They even setting my room properly for anniversary. Thank you
Calvin
Classic Queen Room
Stayed in черв. 2024 p.
Family
42 review
4.5/5
Great
Posted on 19 черв. 2024 p.
New hotel , clean room, requested the morning breakfast to be sent to the room at 7.15am but did not show up. Had to call again to the in room dining. Not a good impression.
Response from Property: Dear Mr. Calvin,Thank you for sharing your feedback with us. We regret to hear your shortfall experience, Sir. We sincerely apologize for the inconvenience that you had experienced regarding the morning breakfast delivery.We have escalated your feedback to the related department for their action and improvement. Once again, we thank you for your constructive feedback and we look forward to welcome you back in the future.Best regards,Rhenny Hariaty(Front Office Manager)
每个月都会飞@爸
Classic Queen Room
Stayed in черв. 2024 p.
Business travelers
66 review
4.2/5
Very Good
Posted on 15 черв. 2024 p.
This is new hotel , room is clean , all is good . I will come again .
Response from Property: Dear Valued Guest,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)
Kimberley
Classic Room With 2 Single Beds
Stayed in вер. 2024 p.
Couples
19 review
5.0/5
Outstanding
Posted on 15 вер. 2024 p.
Excellent stay. Room was great. Friendly staff. Breakfast was fantastic
Guest User
Classic Room With 2 Single Beds
Stayed in черв. 2024 p.
Couples
7 review
4.0/5
Very Good
Posted on 8 черв. 2024 p.
Brand new hotel in city, room size good and fully furnished altough not 5 stars level. Matter that half hotel is still under construction so many facilities not avalaible like pool and thats not advertised at booking time, so kind a rip off, suggest book it when finally in full service to avoid an overwhelming experience.
Response from Property: Dear Valued Guest,Thank you for sharing your time to share your stay experience, Sir. We regret to hear that your first time experience with us was not up to our brand standard. Indeed that we opened under the soft opening period thus few facilities are not available. However, we truly looking forward to welcome you once we had our grand opening.Once again, we apologized for the shortfall experience and we look forward to welcome you in the future.Best regards,Rhenny Hariaty(Front Office Manager)
Baby ran
Classic Queen Room
Stayed in лип. 2024 p.
Couples
5 review
5.0/5
Outstanding
Posted on 6 лип. 2024 p.
I'm really happy that the hotel is new and still very modern, right down to the gemesh dolls in the lobby
Original TextTranslated by Google
Response from Property: Dear Baby Ran,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Mam.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)
Guest User
Classic Queen Room
Stayed in черв. 2024 p.
Business travelers
2 review
5.0/5
Outstanding
Posted on 11 лип. 2024 p.
The hotel is clean and the service attitude of the staff is very good. Unfortunately, there are few choices for breakfast.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)
Leowanwan
Classic Room With 2 Single Beds
Stayed in черв. 2024 p.
Business travelers
3 review
5.0/5
Outstanding
Posted on 23 лип. 2024 p.
The gym is good but could be better equipped
Original TextTranslated by Google
Response from Property: Dear Mr. Leowanwan,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)
Guest User
Classic Room With 2 Single Beds
Stayed in серп. 2024 p.
Business travelers
23 review
5.0/5
Outstanding
Posted on 11 вер. 2024 p.
Not bad, not bad!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)
Guest User
Stayed in вер. 2024 p.
Couples
5.0/5
Outstanding
Posted on 14 вер. 2024 p.
Unforgettable Experience with Exceptional Service at Movenpick Jakarta, We had the most wonderful experience celebrating our anniversary at Movenpick Jakarta on 13 September 2024 , everything was handled with the utmost care and professionalism, making the entire stay smooth and stress-free. First, the rooms were absolutely breathtaking- offering that perfect balance of luxury and comfort. Special thanks also go to Pak Rizky , he played an essential role in making sure everything went perfectly on our stay , The entire team was so attentive and helpful. Thank you so much, Movenpick Jakarta, for making our day an unforgettable one .
Guest User
Stayed in вер. 2024 p.
Other
2.0/5
Posted on 12 вер. 2024 p.
As an Accor Gold member I'm eligible for one level room upgrade, but the staff who handle my check in process told me as a new hotel they only have 5 rooms one level above my choice and they are all booked. I still can accept this for the reason not all room ready yet. But the benefit also mention ... if we cannot afford this, we will substitute with other kind compliment. Along on way to my room, I see other vacant rooms has bigger wardrobe compare the tiny one in my room. I told this to the staff and they said ... the total area is the same, only different design. And why you not give me this room ?. My disappointment continued when we paid our dinner. I used to have meals on other Accor brand such as Fairmont, Sofitel, Mgallery, Pullman etc, they all following the rule 50% disc on food. But here in this new hotel only give 15% disc. Before we order the menu, I already tell the staff that I have Accor member, but the staff didn't mention anything. And she also forget I already tell the member account so she gave me the first bill without any discount at all. The plus thing are, I like the 65" smart TV in room, overall meals are good, good hotel location in culinary street destination and big enough gym area and facilities.
Guest User
Stayed in серп. 2024 p.
Other
4.0/5
Very Good
Posted on 5 серп. 2024 p.
New hotel. Very friendly and welcoming staff, professional and not intrusive. Breakfast top tier, continental assortment. Amazing bed, well equipped room. Could enjoy late check-out as welcoming gesture, courtesy of Ayesha and Tamara, thank you. Unfortunately the sauna and spa were not available at this time due to the hotel being just opened.
Guest User
Stayed in лип. 2024 p.
Couples
5.0/5
Outstanding
Posted on 25 лип. 2024 p.
Another perfect trip, homecoming to Movenpick Jakarta City Centre. Everyone was expecting us - GM Antoine Weinstein, Rooms Division Manager Ronnie, AGEM Tamara Audy, Chef de Cuisine Jonathan Rivian and Restaurant Manager Jimmy. Our room was ready for us, complete with every creature comfort. CDC Jonathan came on the following day to direct every meal, to meet our dietary requirements. Though only in its second week of operation, fresh as spring, the young staff gave of their very best to ensure we were well taken care of. Credos to Chief Monsieur Antoine. We enjoyed the 3 nights in your warm and caring property.