Artotel Thamrin Jakarta

Artotel Thamrin Jakarta Reviews

Artotel Thamrin Jakarta

Jl. Sunda No.3 8, RT.8/RW.4, Gondangdia, Kec. Menteng, Kota, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10350, IndonesiaView Hotel Details
Artotel Thamrin Jakarta
Artotel Thamrin JakartaArtotel Thamrin JakartaArtotel Thamrin Jakarta
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Artotel Thamrin Jakarta Guest Reviews

4.5/5
Great
97 review
Verified reviews
Location4.8
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(97)
Positive reviews(96)
Reviews with photos/video(21)
Clean and tidy(16)
Awesome stay(12)
Delicious breakfast(10)
Great service(9)
Convenient location(9)
Too noisy(7)
Located downtown(7)
Negative reviews(1)
Zarah Kosai
Studio 40
Stayed in Jul 2024
Couples
5 review
4.7/5
Amazing
Posted on Jul 6, 2024
Love everything about this hotel. Clean, cute and big room with 2 basins alin the bathroom, hallway smells nice, breakfast buffet is just adequate and tasty, location is perfect. Would stay here again.
Anonymous User
Studio 20
Stayed in May 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on May 20, 2024
Very much worth the money! I was expecting the room to be small and the mattress to be hard since the room is considerably cheap for a central location. But the bed and sheets were soft. The room is not new but fairly well maintained. Toilet is complete with amenities. My only concern would be the pillow, which were a bit uneven (its made of those polyester stuffings that tend to spread out thru time). Thanks to the hotel staff who helped make an effort in looking for an electric adaptor for me. Seems like they even bought a new one late at night, as the one given to me has a fresh price sticker in it. Checkin / Checkout were both hassle-free. The guards outside were very alert, I checked in almost midnight and they helped bring my luggage in. Same for the checkout. Good place to stay in! Thank you!
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
YS 932
Studio 20
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 4, 2024
Overall experience is good except slightly late check in time. The staff is helpful to solve the air-conditioner issue and location is quite central with good live band. There is also club at Lv7 but beware of the sound. You can heard it if you located at Lv6 room but overall still acceptable.
Response from Property: Dear Our Valued Guest,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Agus Burniat
Studio 20
Stayed in Mar 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I extended my stay here for one night. The staff were helpful and nice. However, it would be great if this hotel could change the sahur/dawn meal menu. They provided same menu for three daya.
Response from Property: Dear Agus,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Hamidah Amin
Studio 20
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
We like this modern and hip hotel. We stayed in the same hotel in Batam. Was glad to stay again while in Jakarta. Everything from the check-in, staff, breakfast spread, and room amenities was really thought of. However, I only have 1 complaint. The socket to plug in our phone charges was quite small. Resulted the cable to be bent. The picture shows my laptop charger which fits just nice. If I am to plug in the USB socket. The lower space is quite tight.
Response from Property: Dear Hamidah Amin,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
sirc_adventures
Studio 20
Stayed in Jun 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Jun 9, 2024
5 stars for location, amenities, and service. 1 star for sound proofing. Bar on Friday evening was so loud even from my room. Saturday, Service staff knocked on my door at 8am to ask me if I got laundry and if he can clean the room now. Sunday morning, Another guest apple iPhone alarm rang non stop from 6am to 8am which caused me to lose my sleep and sanity
Response from Property: Dear Our Valued Guest,We would like to thank you for your time to share your feedback.It was with a heavy heart we read about your feedback, we do strive to give every guest an excellent service but clearly we failed to meet your expectation.Your concern had been taken up with the respective department concerned, and we will make the necessary amends and assuring you of the best possible service for your future visit.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Guest User
Studio 20
Stayed in Apr 2024
Solo travelers
15 review
4.7/5
Amazing
Posted on Apr 14, 2024
Great place. Near to restaurants, public transportation. Fabulous bed (very comfortable), nice linens. Soundproofing of rooms is good. All amenities provided. Good breakfast buffet, even for people like me who prefer Western food. The employees who you deal with are very pleasant, helpful. I will stay there again when I am in town.
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Anonymous User
Studio 20 Non smoking
Stayed in Sep 2023
Friends
1 review
3.7/5
Posted on Oct 3, 2023
Got early check in around 1 PM. Helpful staffs. Amenities & in-room facilities should be frequently checked.
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Anonymous User
Studio 20 Non smoking
Stayed in Oct 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Good location, excellent services, clean room, and complete amenities.
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Willyam
Studio 25
Stayed in Sep 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Sep 11, 2023
Location is perfectly located next to Sarinah, Bundaran HI MRT and Sabang street food. Hotel check in was on time and fast. Hotel room was a little too dark for my liking and the bedsheet had pencil stains. Other than that everything is pretty much what you would hoped for a three star hotels.
Response from Property: Dear Willyam,We would like to thank you for your time to share your feedback.It was with a heavy heart we read about your feedback. Your concern had been taken up with the respective department concerned, and we will make the necessary amends and assuring you of the best possible service for your future visit.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Alex
Studio 25
Stayed in Sep 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Sep 11, 2023
Room is clean and bed softness is ok. but hope they can improve more on the noise isolation or reduced as much as possible. and also hope to improve on the light of the room as too dark. location is good near to shopping mall. and there are street foods nearby.
Response from Property: Dear Alex,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Satrisna
Studio 40 Non smoking
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Perfect stay to stay in central Jakarta. Close by to everything, clean and good value for money. Definitely will come back!
Response from Property: Dear Satrisna,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Guest User
Studio 40 Non smoking
Stayed in Feb 2024
Friends
40 review
5.0/5
Outstanding
Posted on May 2, 2024
Its nice in a great location-have stayed before -good value for money-breakfast ok nothing special but acceptable -room clean and well maintained.
Response from Property: Dear Our Valued Guest,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
仁松 이광배
Studio 20
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 22, 2024
I think I stayed at a hotel in the garden. The variety of tropical plants, trees, swimming pool, restaurant, etc. were very nice. There weren't many mosquitoes or bedbugs. One thing that was a bit disappointing was that very few towels were provided.
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Mizan Bustanul Fuady
Studio 20
Stayed in Jan 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Mar 14, 2024
Artsy and comfortable business hotel in central Jakarta. Walking distance to Sarinah, plenty of eateries in Sabang Street, and the subway station. Breakfast was great, too, with lots of selection. They have a small art gallery to enjoy from too.
Response from Property: Dear Mizan Bustanul Fuady,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager