DoubleTree by Hilton Jakarta - Diponegoro Reviews
DoubleTree by Hilton Jakarta - Diponegoro
Jl. Pegangsaan Timur No. 17, Cikini –, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10310, IndonesiaView Hotel Details
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DoubleTree by Hilton Jakarta - Diponegoro Guest Reviews
4.6/5
Great
190 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(190)
Positive reviews(188)
Reviews with photos/video(55)
Awesome stay(76)
Friendly owner(45)
Delicious breakfast(30)
Great location(17)
Great swimming pool(12)
Surrounding area inconvenient(11)
Great value for money(7)
Quiet & comfortable(6)
Negative reviews(2)
Boon Keng
King Room
Stayed in Sep 2024
Business travelers
108 review
Great
Posted on Sep 14, 2024
Overall is good. Breakfast is superb. Just nearby very inconvenient to find foods
Response from Property: Dear Beloved Guest Greetings from DoubleTree by Hilton Jakarta - Diponegoro and we truly appreciate you for sharing your feedback with us. Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to our hotel. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Ramos Canlas
King Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 21, 2024
The best hotel for family vacation in central jakarta
Response from Property: Dear Beloved Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay with us, and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro. Best regards, DoubleTree by Hilton Jakarta - Diponegoro.
Guest User
Accessible Room
Stayed in May 2024
Solo travelers
1 review
Posted on May 31, 2024
Look at the uploaded bath towel, then you know if you to pay 120usd per night in this hotel or not.
Response from Property: Dear Beloved Guest,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us.It is regrettable to hear about the disappointing experience during your stay. Please rest assured that your comment has been shared to the team for improvements and training. We are sorry that we have not managed to make your stay thoroughly enjoyable and we hope that we will have another occasion to rectify this for you. Once again, thank you for your feedback and it would be our pleasure to have you with us again in the near future.Best regards,DoubleTree by Hilton Jakarta - Diponegoro
Anonymous User
Accessible Room
Stayed in Jul 2024
Business travelers
29 review
Outstanding
Posted on Jul 26, 2024
Great variety of breakfast selection! The location is good as well.
Response from Property: Dear Beloved Guest, thank you for your rating and review! We are delighted to hear that you had a pleasant stay, and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back in the future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Nugroho Widianto
King Room
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 25, 2024
very nice hotel with nice compliment and best swimming pool in Jakarta
Response from Property: Dear Nugroho Widianto, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
João Alcântara
King Room
Stayed in Apr 2024
Solo travelers
5 review
Very Good
Posted on Apr 23, 2024
It was ok. I booked a king size bed, was given a twin room lower floor.
The room show signs of abuse and marks of rust and bubbles on the walls.
The pool is nice but very dirty of the leaves that continuously fall from the surrounding pool trees.
Stay is pleasant. Food is a bit expensive. 1 beer is almost the same price of 1 dish.
Response from Property: Dear João Alcântara, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro! Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Guest User
King Room
Stayed in Apr 2024
Business travelers
7 review
Amazing
Posted on Apr 23, 2024
It is an absolutely convenient location. I have enjoyed very professional services during my stay and will be back to this hotel for my next business trip to Jakarta.
Response from Property: Dear Beloved Guest, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro! Best regards, DoubleTree by Hilton Jakarta - Diponegoro
travelloyd
King Room
Stayed in Aug 2024
Couples
2 review
Outstanding
Posted on Aug 28, 2024
Nice staff. Clean room
Response from Property: Dear Beloved Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay with us, and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
MTse1070
King Room
Stayed in Aug 2024
Solo travelers
14 review
Amazing
Posted on Sep 16, 2024
Because of being sick had to extend the stay at the hotel until my last day in Indonesia.
As said great hotel will definitely come back next time.
Response from Property: Dear Beloved Guest, Greetings from DoubleTree by Hilton Jakarta - Diponegoro, Thank you for taking the time to share review and rating to share your feedback. We are glad that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Guest User
King Room
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Aug 9, 2024
Awesome place. We had a great experience in this hotel/resort. Close to shopping area but not walking distance. The staff are really pleasant and helpful. They can improve on the taste of their food though.
Response from Property: Dear Beloved Guest, thank you for your rating and review! We are delighted to hear that you had a pleasant stay, and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back in the future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Iwan/Ikhwan
Twin Room
Stayed in Mar 2024
Family
21 review
Great
Posted on May 26, 2024
Room standard, many facilities for familiy, good gym
Response from Property: Dear Beloved Guest,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.Thank you for your review and we look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro!Best regards,DoubleTree by Hilton Jakarta - Diponegoro
Kenta Fujii
King Room
Stayed in Aug 2024
Business travelers
2 review
Great
Posted on Sep 1, 2024
Thank you for the wonderful stay.
It would be nice the gym would be a bit nice.
Response from Property: Dear Beloved Guest, We truly appreciate you for taking the time to share your review and rating! We're glad that we could provide you with a good service during your stay and we look forward to welcoming you back in the future. Best Regards, DoubleTree by Hilton Jakarta - Diponegoro.
matteo patalocchi
Accessible Room
Stayed in Jun 2024
Business travelers
47 review
Outstanding
Posted on Jun 16, 2024
Second time staying here, very nice hotel. Pool and gym are great, restaurants and buffet also at good level.
Response from Property: Dear Matteo Patalocchi,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us.We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city.Best regards,DoubleTree by Hilton Jakarta - Diponegoro
Alex
Twin Room
Stayed in Jul 2024
Business travelers
5 review
Very Good
Posted on Jul 29, 2024
Everything was expected. Traffic jam to the hotel after office hour ( peak hour )
Response from Property: Dear Beloved Guest, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us. It is regrettable to hear about the disappointing experience during your stay. Please rest assured that your comment has been shared to the team for improvements and training. We are sorry that we have not managed to make your stay thoroughly enjoyable and we hope that we will have another occasion to rectify this for you. Once again, thank you for your feedback and it would be our pleasure to have you with us again in the near future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Thomas LP
King Room
Stayed in Jul 2024
Business travelers
31 review
Great
Posted on Jul 24, 2024
Good location and nice for business trips. Breakfast a bit cheap for the money.
Response from Property: Dear Thomas LP, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us. Thank you for your review and rating! We are glad that you enjoyed your stay with us. We look forward to welcoming you back in the near future. DoubleTree by Hilton Jakarta - Diponegoro. Best regards, DoubleTree by Hilton Jakarta - Diponegoro.